You can add bank accounts for your merchants at any time. This article shows you how to manually add a bank account to your merchant’s Portal account.
Prerequisites
Before adding a merchant’s bank account, you must:
Understand the requirements for adding a bank account.
Have the merchant’s bank account information, including the account and routing numbers.
Have a file containing an image of the merchant’s voided check, bank statement, or bank letter to support the validity of the new account.
Add the Merchant’s Bank Account
Select Merchants under Management in the main side bar.
Locate the merchant in the table and select any information in the table row to open the Merchant Profile page.
Select Banking in the page side bar.
Click Manual Entry.
Enter the bank account information in the required fields.
Click Next and upload a supporting document.
Click Save to submit the bank account information for risk review.
A Payrix Pro risk analyst will manually review your merchant’s account information before approving the bank account for use on the platform. When the merchant’s bank account verification is complete, their new account is accessible for transactions, payouts, debits, and more.
Note
Verification of the new account information takes up to five business days. To cancel or view the status of your pending manual review, access the Pending Change Requests section of the Banking tab on your entity’s profile page.
Next Steps
After the merchant’s bank account is verified and approved, review the following articles on managing bank accounts:
Update a Bank Account: Update bank account information for your entity or a merchant.
Manage Bank Account Change Requests: Submit and manage Change Requests.