---
title: "Manage FraudSight"
slug: "manage-fraudsight"
updated: 2026-06-29T23:26:33Z
published: 2026-06-30T22:00:00Z
canonical: "resource.payrix.com/manage-fraudsight"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://resource.payrix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage FraudSight

FraudSight is a comprehensive fraud prevention solution that protects both card present (CP) and card not present (CNP) transactions. The following sections describe how to use and manage FraudSight in the Payrix Pro portal:

- View information about FraudSight usage.
- Manage the merchants under your account that are signed up for FraudSight.
- Review FraudSight results.

For more information on FraudSight, including how to enable FraudSight for your account, see [Enable FraudSight](/v1/docs/enable-fraudsight).

## Monitor FraudSight Usage

You can access the FraudSight **Overview** tab to review all relevant data related to FraudSight usage across all your merchants, including the following:

- **Reviewed by FraudSight:** The number of transactions in your portfolio reviewed by the FraudSight service.
- **Declined by FraudSight:** The number of transactions that were declined after a FraudSight review.
- **FraudSight decline rate:** The percentage of total transactions that are declined by the FraudSight service.
- **Transactions reviewed:** A chart displaying the number of acceptances and declines per day across a defined time period. To view the number of passes or declines on a specific date, hover over the bar corresponding to that date.

You can filter the data to show usage from the previous day, the last 7 days, or the last 30 days. You can also filter by a custom date range.

To view your portfolio’s FraudSight usage:

1. Under Admin in the main side bar, select **Value Added Services** then **FraudSight**.
2. (Optional) Select the date range filter for FraudSight usage data.

## Manage FraudSight Enablement

The FraudSight **Enablement** tab displays information about your merchants’ FraudSight enablement status, including:

- **Merchant Name:** The legal business name of the merchant.
- **DBA:** The doing business as (DBA) name that the merchant operates under.
- **Enabled:** Whether FraudSight is enabled for the merchant.
- **Enablement Date:** The date that FraudSight was enabled.

The following sections describe the features of the FraudSight Enablement tab. The tab supports changing the enablement status of a merchant, sorting by enablement status, and searching for a specific merchant.

### Enable or Disable FraudSight

To enable FraudSight for your merchants:

1. Under Admin in the main side bar, select **Value Added Services** then **FraudSight**.
2. Select the **Enablement** tab.
3. Select or search for the relevant merchant.
4. Click **Enable** on the merchant's table row.
5. Select the FraudSight Group that you want to assign the merchant to.

> [!TIP]
> Tip
> 
> If you’re unsure about which group to assign, select *ACNP* for the FraudSight service to decision all CP and CNP transaction authorizations.
6. Click **Confirm**.
7. Acknowledge the FraudSight confirmation dialog message and click **OK**.

> [!WARNING]
> Important!
> 
> After enabling FraudSight for a merchant, the service can take up to three days to begin analyzing and returning transaction results.

To disable FraudSight for a merchant, click **Disable** on the enabled merchant’s table row.

### Filter by Enablement Status or Merchant Name

View merchants with a specific enablement status by choosing one of the three buttons at the top left in the table: **All**, **Enabled**, or **Disabled**. The table repopulates to show only merchants of the status selected.

To search for a specific merchant, enter the merchant name in the search bar in the upper-right corner of the page. The table refreshes with only merchants that match the search term.

## Review FraudSight Results

When FraudSight begins analyzing transactions, you and your merchants can review the results to quickly identify transactions with high fraud risk:

- **Pass:** Shown as a green checkmark, this transaction was approved for capture with low fraud risk.
- **Fail:** Shown as a red error symbol, this transaction was declined and the authorized amount was reversed due to high fraud risk.

To review FraudSight decision results:

1. Select **Payment History** from the main side bar.
2. Select the relevant transaction to open the **Transaction Details** page.
3. Review the **FraudSight** indicator by the transaction status indicator.

A transaction where the merchant processes the account number linked to a card without seeing or swiping the physical card or getting the account holder's signature.

A PayFac-as-a-service platform. Software companies can act as payment facilitators without taking on the associated risks, compliance burdens, and investment.

A collection of entities where you can configure fees, decisions, and parameters that apply to all entities in the group. Also known as an *Org*.

The movement of funds between a customer (cardholder or eCheck account holder) and a merchant to purchase a good or service.

The process of transferring funds from a customer's bank to a merchant's account after a transaction has been authorized.
