---
title: "Policies"
slug: "policies-partners"
updated: 2026-01-13T20:34:04Z
published: 2026-01-13T20:34:04Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://resource.payrix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Policies

This topic describes the following pages:

- [Policies](/v1/docs/policies-partners#policies)
- [Policy Decisions](/v1/docs/policies-partners#policy-decisions)

## Policies

The Policies page allows you to configure automated risk reviews and applicable response actions for your merchants individually. This feature allows you to standardize and streamline your risk review process by automatically applying your preferred underwriting review criteria and the appropriate response to save time.

To access the Policies page:

1. Click **Risk**under the Admin.
2. Click **Policies**in the left navigation bar.

To learn more about Group Decisions, which are the equivalent of applying a policy to a Group, see [Using Decisions for Risk Mitigation](/v1/docs/using-decisions-for-risk-mitigation).

### Policies Table

Locate existing policies in the main table on the Policies page. Individual policies are listed by row. The table view includes the following columns:

- **Name:** Your custom name given to your policy.
- **Target ID:** The ID of the merchant being affected by the policy.
- **Stage:** The merchant boarding or Transaction processing stage where the Policy will be applied.
- **Status:** Whether or not the Policy will be actively applied (Active or Inactive).
- **Policy ID:** The unique ID for each listed policy to be recalled later.

To review and configure decisions for the policy, click on any information in the row to open the [Policy Decisions](/v1/docs/policies-partners#policy-decisions) page.

### Add New Policies

To add a new policy to your Policies page:

1. Click **ADD POLICY**in the top right corner of the page to open the Add Policy dialog.
2. Enter a name****for the policy.
3. Select a stage for merchant boarding or transaction status where the policy will be applied.
4. Choose the **Target** (merchant) for the policy to be applied to.
5. Set the **Status** of the policy as Active or Inactive.
6. To save the new policy, click the **Add Policy**button.

#### Policy Actions

The Policies page table supports removing existing policies, cloning a policy, and loading more policies.

To delete an individual policy:

1. Click the **Active Button**on the right side of the table.
2. Click **Delete**to open a dialog
3. Click **YES** to delete the policy.

To remove multiple existing policies at once:

1. Click the checkbox next to each listing.
2. Click **Remove**under the **Batch Actions** dropdown menu at the top of the table.

To clone a policy:

1. Click the **Active Button** on the right side of the table.
2. Click **Clone**to open the Clone Policy dialog.
3. Enter the clone policy name and select a **Target** (merchant) for the policy to be applied to.
4. Click **Save** to save the cloned policy.

To load more policies when applicable:

- Use the page options at the bottom of the table.
- Click the **Next** icon.
- Select a higher number of Items per page.

## Policy Decisions

The Policy Decisions page displays detailed information about existing automated risk decisions set within a specific policy. You can also add, edit, or delete decisions from a policy to adjust your automated risk review and response process as needed.

To access the Policy Decisions page:

1. Click [Policies](/v1/docs/policies-partners#policies-page-features) under [Risk Management](/v1/docs/risk-management-partners) in the [Admin](/v1/docs/admin-partners) category in the left navigation panel.
2. Click the policy’s name in the table located on the Policies page to open the Policy Decisions page.

### Policy Decisions Table

Locate individual merchant transactions in the main table on the Payments History page. Individual transactions are listed by row. The default view includes the following columns:

- **ID:** The unique ID for each decision added to the policy.
- **Type:** Also known as “Subtypes”, the specific risk service or check corresponding to a distinct Decision type.
- **Sub-Decisions:** Specific Decision criteria used to initiate the Decision Action.
- **Dependencies:** The result of another Decision acts as a prerequisite to trigger the current policy.
- **Failover Dependencies:** The action that should be taken if a Decision dependency fails or an error occurs to avoid the Decision action.

### Add Policy Decisions

You can add policy decisions to an existing policy by clicking the **Add Decisions** button in the upper right corner of the page to open the Decision Creation dialog.

To add a new Decision to your policy:

1. Click the **Add Decision**button to open the Decision Creation dialog.
2. Select a **Decision** from the listed Payrix Pro platform or third-party risk services.
3. Click **Next**.
4. Select a **Subtype**(Decision Type) from the dropdown menu.
5. Select a **Match Rule** for the decision.
6. Apply an applicable **Risk Level**, **Operator**, **Value**, and **Action**(Decision action) from the risk service results.
7. Click **Add**to add additional Subtypes or **Next**to add Rules.
8. (Optional) Click **Add Rule**to add a rule to the decision. Select an **Attribute** (Subtype), **Operator**, and **Value**to add more decision rule criteria. Use *and* to make a combined rule with different parameters or use *or* to create a range of careful responses based on individual risk service results.
9. (Optional) Select an existing decision as a **Dependency**if you’ve already added a decision to this policy to act as a requirement before this new decision can be executed in the policy.
10. (Optional) Add a **Failover Dependency** to prevent executing this decision if the set Decision Dependency should fail or time out.
11. Click **Create** to create the decision.

#### Delete Policy Risk Decision

To delete an existing policy risk decision:

1. Click the **Active Button** on the right side of the table.
2. Click **Delete** to open a dialog.
3. Click **CONFIRM** to delete the decision.