Release Notes: January 19, 2024

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Portal (Version 24.35.0)

The following sections summarize the Payrix Pro portal changes in this release. For more information, see the Portal Guide.

Improvements

  • The Monthly Statements page has been updated to display a message along the header notifying the Merchant that the Monthly Statement for a previous month will be available after the 6th of each following month, to allow time for any remaining processing and settlement to be calculated and reported.

  • The Monthly Statement Report has been updated to display the Effective Rate for Canadian Merchants with a hover feature that explains the “Total Effective Rate” and the “Effective Rate by Card Brand” as well as explaining the calculation of the rate by individual card brands.

    • Note: Effective Rate has been hidden for all US Merchants to avoid confusion.

  • The Monthly Statement Report has been updated to now include a Deposit Summary section to help US Merchants balance daily disbursements.

  • The Dispute Tracker on the Dispute Details page now links Referrers and Facilitators directly to the Merchant associated with the chargeback dispute for further investigation and correction.

Resolved Issues

  • Issue resolved where Month and Year filters for the Monthly Statement report would not display all months for a given previous year as expected.

  • Issue resolved where the “Flat Fee” line of the Merchant Monthly Statement report would display as a normal whole number (such as 20) instead of standard currency format (such as $0.20).

Terminals

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