Subscription Setup
Use Case: Create a Recurring Payment (Subscription)
When a subscription is created, is the very first payment executed immediately?
Or does the first payment gets charged later as well?
Subscriptions have a Start and an End date.
First Payment doesn’t have to be included when a Subscription is created
What times are subscription payments charged? (time zone/time)
All subscription jobs are run daily shortly after midnight ET.
00:08 - Daily subscriptions
Email Subject - Daily subscriptions processed
00:09 - Weekly subscriptions
Email Subject - Weekly subscriptions processed
00:10 - Monthly subscriptions
Email Subject - Monthly subscriptions processed
00:11 - Annual subscriptions
Email Subject - Annual subscriptions processed
Is there a retry mechanism in case subscription payment failed?
See Setting Up Web Alerts (Webhooks) to view the webhooks resource reference for Subscription Failure.
There is a max failure cut off, which is configurable.
A subscription will trigger x amount of times and if it receives a failure matching the subscriptions failure setting it will no longer attempt to run the subscription.
There is currently no automated retry mechanism if an individual transaction fails.
Does the Payrix Pro platform communication with paying customer / cardholder directly?
Yes if configured to do so. An example can be:
Email Subject - Annual subscriptions processed
These emails will always contain an informational log line of all subscriptions processed, counts and amounts (in dollars), like:
08-04-2020 01:49:51:: 1 MSG:: - Payrix\Modules\PostProcessor\Plans::processSubscriptions 1 total subscriptions processed {"successCount":0,"successTotal":0,"failureCount":1,"failureTotal":1}
How is a subscription on Payrix Pro canceled if a subscription is canceled externally?
Subscription Plans can be canceled / made inactive.
Subscriptions can also be canceled by passing the flash “inactive”: 1,
Whether this resource is marked as inactive