---
title: "Update a Bank Account"
slug: "update-a-bank-account"
updated: 2026-05-12T19:59:18Z
published: 2026-05-12T19:59:18Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://resource.payrix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update a Bank Account

There are scenarios in which you might want to update your existing account on the platform, as opposed to adding a new bank account. This could be the result of fraudulent activity on your account where your bank provides you with a new account or routing number. You can also update bank account information for your merchants at any time.

This article walks you through the update and validation process required to update the information for an existing bank account.

> [!NOTE]
> Note
> 
> This process and its review period apply to merchant and partner-level users.

## Bank Account Types and Requirements

The following sections describe the requirements for updating a bank account. For more details on the requirements and validation process for bank accounts, see [Bank Account Requirements](/v1/docs/add-a-bank-account#bank-account-requirements).

### Update Bank Accounts for Deposits

All payouts (disbursements) are processed to your primary bank account. You can add or update a bank account that’s designated for receiving payouts.

To update the account information for your current primary bank account, follow the steps in the [Update a Bank Account](/v1/docs/update-a-bank-account#update-a-bank-account) section.

If you previously added a bank account for receiving disbursements as a secondary bank account, you can designate it as your primary bank account. To make a secondary bank account your primary bank account:

1. Click **Profile** in the toolbar.
2. Select **Banking** in the page side bar.
3. Verify that the secondary bank account’s usage (*All*, *Deposits*, or *Billing*) matches the usage for your current primary bank account.

> [!NOTE]
> Note
> 
> If the usage settings for the two bank accounts don’t match, then both accounts will be marked as primary accounts. To remove the primary status from a bank account, submit a [Partner Services request](https://wp4p.zendesk.com/hc/en-us/requests/new?brand_id=21896167572499&ticket_form_id=28034457383315).
4. Click **Make Primary** next to the secondary bank account.

### Bank Account Validation

If you manually update a routing or account number, then you must submit [supporting documentation](/v1/docs/add-a-bank-account#manual-validation-with-supporting-documentation) for account validation by the Risk Team. Changes to account types do not require supporting documentation.

## Update a Bank Account

The **Banking** tab within the merchant or partner profile is where you can update or add new bank account information. Complete the steps in the following sections to relink a bank account with Plaid or update the information manually.

### Update Details with Plaid

To update your existing bank account through Plaid:

1. Click **Profile** in the toolbar.

> [!WARNING]
> **Important!**
> 
> You must use your entity owner’s profile to update the bank account. This is the first user login provided to (or created for) the partner entity upon first being onboarded to the platform.
2. Select **Banking** in the page side bar.
3. Click the **edit** icon in the upper-right corner.
4. Click **Plaid**.
5. Follow the prompts by Plaid to finish linking and verifying the new account.

### Update Details Manually

In instances where an entity’s banking institution does not integrate with Plaid, you can update the bank account information manually.

To manually update an existing bank account:

1. Access the entity’s profile page:
  - To access your profile, click **Profile** in the toolbar.

> [!WARNING]
> **Important!**
> 
> You must use your entity owner’s profile to update the bank account. This is the first user login provided to (or created for) the partner upon first being onboarded to the platform.
  - To access a merchant’s profile, select **Merchants** under Management in the main side bar and select the merchant in the table.
2. Select **Banking** in the page side bar.
3. Click the **edit** icon in the upper-right corner.
4. Click **Manual Entry**.
5. Update the bank account details, such as the type of bank account, the routing and account numbers, or the usage options.
6. If you modified the routing number or account number, upload a qualifying document to support the validity of the account.
7. Click **Save** to complete the process.

A Payrix Pro risk analyst will manually review the updated account information before approving the bank account for use by your entity on the platform. When the bank account verification is complete, the updated account is accessible for transactions, payouts, debits, and more.

> [!NOTE]
> Note
> 
> Verification of the new account information takes up to five business days. To cancel or view the status of your pending manual review, access the Pending Change Requests section of the Banking tab on your entity’s profile page.

An entity that can process transactions and has been onboarded through a Payrix Pro partner.

A partner entity in the Payrix Pro system that receives fees collected from merchants. Also known as a *Vendor* or a *Referrer*

A PayFac-as-a-service platform. Software companies can act as payment facilitators without taking on the associated risks, compliance burdens, and investment.