Merchant Bulk Upload Requirements

This topic describes the requirements and timeline for a bulk upload of Merchant data and also provides a questionnaire.

Worldpay for Platforms will work with you to meet the necessary technical and underwriting requirements for boarding using the bulk upload process, streamlining the migration of existing Merchants from another platform to Payrix Pro.

This Merchant Bulk Upload process is also known as Portfolio Conversion, Merchant Conversion, Migration, Import, or Transition.

Bulk Upload Requirements and Timeline

60 Days Before Bulk Upload

1. Notify your Payrix Pro Relationship Manager of your intended import date.

   • Submit all payment processor agreements for you and your Merchant portfolio.

2. Submit a Bulk Upload Data Import File.

   • Map all data to each field of the Worldpay processor, as shown below:

     • Worldpay Bulk Merchant Import Data.xlsx

     • This is the data required to bulk upload the merchants to Payrix Pro.

30 Days Before Bulk Upload

1. Address any data formatting or general portfolio issues identified by Worldpay for Platforms.

2. Provide your Merchant’s Terms of Service change notification plan:

   • What your change notification will say

   • How your change notification will be delivered

   • How you will capture your Merchants' agreement to the new terms

3. Provide any additional documents or information requested by Worldpay for Platforms.

15 Days Before Bulk Upload

1. Using 5 to 10 non-critical Merchant accounts, test the initial migration.

2. If applicable, make any data formatting corrections.

3. Review auto-boarding fallout to determine if additional changes need to be made to the file to ensure greater success.

Bulk Migration Risk Questionnaire

Day of Bulk Upload

Work with Worldpay for Platforms to submit, upload, and auto-board the remainder of your portfolio.

Below is a list of questions that will help you prepare to initiate a Merchant Bulk Upload (Migration).

General

• What is the total number of Merchants you will be migrating?

• What is the intended date of migration? This must be a minimum of 60 days in the future.

Merchant Risk Factors

• What is the average age of your portfolio (the time the merchants have been with your software company)?

• Have your merchants previously processed payments with a different processor?

Referrer Preparation

• Do you have all the required data to begin? See Bulk Upload Requirements and Timeline.

• Is there a defined Terms of Service change acknowledgment capture process ready for Merchants?

• Is your Bulk Upload Data Import file formatted and ready?