.png)
Bulk Upload Boarding Process
Payrix will work with partners to meet the necessary technical and underwriting requirements for boarding via bulk upload, simplifying the process of migrating existing Merchants to Payrix from another platform.
The below bulk upload process, also known as portfolio/merchant conversion, migration or transition process, has been established to ensure merchants are seamlessly transferred to the Payrix platform:
Bulk Upload Requirements
Partner to inform Payrix of the intended date on which the conversion is scheduled to take place
Partners are requested to notify Payrix 30-60 days minimum prior to intended bulk upload conversion date
Partner & merchant contracts from all processors involved are required
Payrix to review and understand partner's portability rights
Determine if there is an opportunity to assignment and assumption with existing processor
Data requests - There are two separate files required for data:
Bulk Upload Data Import file - data required to bulk upload the merchants to Payrix
Worldpay Bulk Merchant Import Data .xlsx
Portfolio Data Request file - data used to assess the quality of the portfolio to determine if there are problematic merchants (i.e. high risk or restricted/prohibited business types, high chargeback or refund rates) -
The two completed files must be provided to Payrix within 60 days prior to conversion
Lists will be reviewed to determine if all required data fields are available
The portfolio will be reviewed for problematic merchants (high risk or restricted/prohibited business types, high chargeback rates)
Payrix will advise if there are concerns with the required data fields or portfolio quality issues
Payrix will provide a list of merchants that will not be permitted to board on our platform
Additional Requirements
Partners are required to provide a detailed plan to present new terms of service to sub-merchants being converted, including:
Notification verbiage
Delivery method
Partner must demonstrate the ability to capture merchants' acceptance of new terms
Payrix must review and approve the partner’s plan
*Partners may be required to provide this information upon our request, such as in the event of audits or information request from sponsor banks
Initial Merchant Sample
Prior to the intended bulk upload conversion date, partner to submit 5 to 10 accounts to ensure merchants come in with the right data and are submitted as expected, after which Risk management will enable auto-boarding for the remaining population of merchants being converted
Partners are requested to submit sample accounts 2-4 weeks at minimum prior to the intended bulk upload conversion date