Chargeback Webhook Examples

{
  "response": {
    "alert": {
      "subject": "You have a new notification on a dispute",
      "disputeId": "p1_chb_ID",
      "disputeCaseId": "123456789",
      "disputeCreated": "10-14-2020",
      "disputeCycle": "First",
      "disclaimer": false,
      "disputeReasonCode": "V1305",
      "disputeReason": "Misrepresentation",
      "disputeResponseDue": "11-12-2020",
      "disputeStatus": "Open",
      "paymentLastFour": "5656",
      "paymentType": "Visa",
      "txnId": "p1_txn_ID",
      "txnAmount": "29.99",
      "txnCardHolder": "",
      "txnCreated": "08-10-2020"
    },
    "data": [
      {
        "id": "p1_chb_ID",
        "created": "2020-10-14 01:03:06.4441",
        "modified": "2020-10-14 01:03:06.4441",
        "creator": "000000000000001",
        "modifier": "000000000000001",
        "merchant": "p1_mer_ID",
        "txn": "p1_txn_ID",
        "mid": "8888888888888",
        "description": "",
        "total": 2999,
        "representedTotal": null,
        "cycle": "first",
        "currency": "USD",
        "platform": "VCORE",
        "ref": "123456789",
        "reason": "Misrepresentation",
        "reasonCode": "V1305",
        "issued": "20201013",
        "received": null,
        "reply": "20201112",
        "bankRef": "99999999999999999999",
        "chargebackRef": "123456789",
        "status": "open",
        "lastStatusChange": null,
        "inactive": 0,
        "frozen": 0,
        "actionable": "0"
      }
    ]
  }
}

{
  "response": {
    "alert": {
      "subject": "You have a new Dispute",
      "disputeId": "p1_chb_ID",
      "disputeCaseId": "000000000000",
      "disputeCreated": "10-14-2020",
      "disputeCycle": "First",
      "disclaimer": false,
      "disputeReasonCode": "V1305",
      "disputeReason": "Misrepresentation",
      "disputeResponseDue": "11-12-2020",
      "disputeStatus": "Open",
      "paymentLastFour": "4242",
      "paymentType": "Visa",
      "txnId": "p1_txn_ID",
      "txnAmount": "29.99",
      "txnCardHolder": "",
      "txnCreated": "08-10-2020"
    },
    "data": []
  }
}

{
  "response": {
    "alert": {
      "subject": "You have a new notification on a dispute",
      "disputeId": "p1_chb_ID",
      "disputeCaseId": "123456789",
      "disputeCreated": "10-13-2020",
      "disputeCycle": "First",
      "disclaimer": false,
      "disputeReasonCode": "M2713",
      "disputeReason": "Invalid chargeback",
      "disputeResponseDue": "11-11-2020",
      "disputeStatus": "Won",
      "paymentLastFour": "1111",
      "paymentType": "Master Card",
      "txnId": "p1_txn_ID",
      "txnAmount": "111.93",
      "txnCardHolder": "",
      "txnCreated": "09-26-2020"
    },
    "data": []
  }
}

{
  "response": {
    "alert": {
      "subject": "You have a new notification on a dispute",
      "disputeId": "p1_chb_ID",
      "disputeCaseId": "123456789",
      "disputeCreated": "10-06-2020",
      "disputeCycle": "First",
      "disclaimer": false,
      "disputeReasonCode": "C08",
      "disputeReason": "Cardmember claims to have not received (or only partially received) the goods/services",
      "disputeResponseDue": "10-13-2020",
      "disputeStatus": "Closed",
      "paymentLastFour": "4242",
      "paymentType": "Amex",
      "txnId": "p1_txn_ID",
      "txnAmount": "200.00",
      "txnCardHolder": "",
      "txnCreated": "08-14-2020"
    },
    "data": [
      {
        "id": "p1_chb_ID",
        "created": "2020-10-06 17:04:26.7647",
        "modified": "2020-10-13 20:38:57.3945",
        "creator": "000000000000001",
        "modifier": "p1_log_ID",
        "merchant": "p1_mer_ID",
        "txn": "p1_txn_ID",
        "description": "",
        "total": 20000,
        "representedTotal": null,
        "cycle": "first",
        "currency": "USD",
        "ref": "99999999999999",
        "reason": "Cardmember claims to have not received (or only partially received) the goods/services",
        "reasonCode": "C08",
        "issued": 20201006,
        "received": 20201006,
        "reply": 20201013,
        "bankRef": "00000000000000000000000",
        "chargebackRef": "ref-0123",
        "status": "closed",
        "lastStatusChange": "p1_chs_ID",
        "inactive": 0,
        "frozen": 0,
        "actionable": 1
      }
    ]
  }
}

{
  "response": {
    "alert": {
      "subject": "You have a new notification on a dispute",
      "disputeId": "p1_chb_ID",
      "disputeCaseId": "123456789",
      "disputeCreated": "10-06-2020",
      "disputeCycle": "First",
      "disclaimer": false,
      "disputeReasonCode": "C08",
      "disputeReason": "Cardmember claims to have not received (or only partially received) the goods/services",
      "disputeResponseDue": "10-13-2020",
      "disputeStatus": "Closed",
      "paymentLastFour": "0101",
      "paymentType": "Amex",
      "txnId": "p1_txn_ID",
      "txnAmount": "200.00",
      "txnCardHolder": "",
      "txnCreated": "08-14-2020"
    },
    "data": []
  }
}