An eCheck transaction takes 3-5 business days to process and is dependent on the customer’s bank (RDFI/issuing bank). Like card payments, eCheck transactions immediately update to approved status once successfully submitted to Payrix.
Unlike card transactions, eCheck transactions reach the Capture and Settled statuses on the day after they reach an Approved status. For example, if an eCheck payment is approved on Monday, it will capture and settle with Tuesday’s batch of transactions.
eCheck transactions also differ from card payments as the Settled status does not mean that an eCheck was funded or has been added to the Merchant’s Available Balance to be disbursed to their bank account.
Reversing or Refunding a Transaction
If an eCheck payment fails due to insufficient funds, incorrect bank account information etc. the transaction status will become returned. Because an eCheck payment will capture and settle prior to the transaction being funded, it is possible for an eCheck status to change to returned even after it was captured and settled.
If a transaction is Approved, the Merchant can reverse it by Cancelling or Voiding the transaction (sometimes called a “Reverse Auth”). Learn more about Reverse transactions.
If a transaction is Captured it must be refunded in order to reverse the funds back to the cardholder. Learn more about Refunds.
The reversal or refund will reflect on the merchant’s balance within 2 business days of the date the return was issued by the bank.
Transaction Funds Added to Available Balance
Funds collected from an eCheck payment will be added to the Merchant’s Available Balance within 3-5 business days. Once funded by the issuing bank, the eCheck funds will be disbursed to the merchant’s bank account as part of their next scheduled Withdrawal
Any payment submitted between 9:31 PM ET of the previous day and 9:30 PM ET on the current day, will show up in the Available Balance at 10 PM ET of the current day.