Manual Underwriting Process

During the manual underwriting process, Merchants you submit to Worldpay for Platforms via any of our various onboarding methods are immediately created within the API and Payrix Pro platform, but their boarding status is set to Not Ready. When a new Merchant account has a Not Ready boarding status, users can still access the Portal to update their settings and configure most aspects of their account. However, they will not be able to process any payments until manual underwriting is complete and the Merchant’s account is approved.

These Merchants can only gain approval after a validation and data integrity review by the Payrix Pro Underwriting Team. During the review, the Merchant’s boarding status is updated to Manual Review while being completed. Your Relationship Manager or the Payrix Pro Underwriting Team will provide you with feedback on the process results.

After a Merchant account is approved to process payments, the boarding status updates to Successfully Boarded.

Note

New Partners must undergo manual underwriting for each Merchant they submit to Worldpay for Platforms.

New Partner approval for automated underwriting is subject to the Payrix Pro Underwriting Team’s discretion. This decision depends on Merchant industry types and other relevant factors after an initial period of manual underwriting.