The Balance Details page contains information about your total account balance and a list of account balance entries contributing to the total balance.
To navigate to the Balance Details page, follow these steps:
Step 1: Navigate to the Dashboard page in the Merchant Portal.
Step 2: Click BALANCE DETAILS in the upper right-hand corner of the Dashboard page.
The Balance Details page, showing the Balance Details Information Banner and the Balance Entries Table.
Balance Details Features
Click here to view the features of the Balance Details page.
Balance Details Information Banner
The Balance Details information banner contains an overview of your account balance, including the Total, Reserved, Pending, and Account Balance. The Balance Details information banner is located at the top of the Balance Details page. Click the REFRESH icon, located at the top right-hand corner of the panel, to view your most recent balance details.
Balance Entries Table
The Balance Entries table contains a list of all balance entries associated with your account balance. Individual entries are listed by row. The default view includes the following information:
Balance Entries Table Column Name
Description
ID
The entry ID number.
Date
The date and time that the entry was created.
Event
The type of transaction event associated with the balance entry.
Total
The total dollar amount of the transaction associated with the balance entry.
Balance Entries Table Actions
The Balance Entry table supports the following actions:
View additional information about any entry by clicking on any row in the Balance Entry table.
Access additional details about a specific entry by clicking any information in the table row to view the Entry Details page for that item.
Customize Your Balance Entries Table
You can customize your view using the options found at the top of the table. View the Table Search and Sort Instructions for instructions on customizing, sorting, or searching tables.
Expand the section below to view a complete list of the data that you can display on the Balance Entries table:
Click here to view Balance Entries Table customizations.
Entries Data
ID
Date
Event
Total
Event ID
Description
Date Created
Created by
Date Modified
Modified By
From
Entity ID
Fee ID
Disbursement ID
Refund ID
TXN ID
Dispute ID
Adjustment ID
Opposing Entry
Entity Data
Company
Created by
Date Modified
Modified By
Login ID
Parameters ID
Type
Address
City
Zip
State
Country
Phone
Fax
Email
EIN
Currency
Custom Website
T&C Version
T&C Date
TIN Status
Filter the Table by Processed, Pending, or Statement
View a single category of transaction by choosing one of the three buttons in the top left-hand corner of the table: PROCESSED, PENDING, or STATEMENT. The table will repopulate to show only transactions of the category selected.
Entry Details (M)
The Merchant Entry Details page contains information for a specific entry found in your Balance Details page.
To navigate to the Entry Details page, follow these steps:
Step 1: Navigate to the Dashboard (M) page in the left-hand navigation panel.
Step 2: Click BALANCE DETAILS in the upper right-hand corner of the Dashboard page to open the Balance Details (M) page.
Step 3: Click on a row in the Entries table located at the bottom of the Balance Details page.
Partial view of the Merchant Entry Details page, including the Entry Details form.
Entry Details Features
Click here to view the features of the Entry Details page.
Entry Details Form
The Entry Details form includes the following information about a specific entry and its associated transaction:
Entry Details Form Field Name
Description
ID
The entry ID number.
Created
The date that the entry was created.
Entity
The entity associated with the balance entry: Referrer, Merchant, or other.
Opposing Entry
The identifier of the entry that this entry was created based on.
Amount
The dollar amount of the transaction associated with the balance entry.
Description
The description of the transaction event associated with the balance entry.
Currency
The type of currency associated with the transaction.
Event ID
The transaction event number.
Event
The type of transaction event associated with the balance entry.
Transaction
The transaction ID number.
From Entity Name
The name of the entity that created the entry.
From Entity ID
The ID of the entity that created the entry.
Dispute
The dispute ID associated with the entry, if the associated transaction was disputed.
Disbursement
The dollar amount of any disbursement associated with the entry.
Refund
The dollar amount of any refund associated with the entry.
Fee
The dollar amount of any fee associated with the entry.
Entry Details Form Actions
Click the CLIPBOARD icon to copy associated information from the ID or Event ID category.
Related Pages
Click the links on the page to access any of the following pages:
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