The base version of Account Updater supports three card brands and returns the same error codes regardless of the card brand.
Notice
The enhanced version of Account Updater includes support for more card brands and returns card-specific response codes for greater clarity. To upgrade to the enhanced version, contact your Partner Experience Manager.
Supported Card Brands
The base version of Account Updater supports the following card brands:
Visa
Mastercard
Discover
Response Codes
The Account Updater response code and its associated message specify whether an account number has been changed and what type of change occurred, if any.
Code | Response | Payrix Pro Meaning | Recommended Action | Qualifies for Fees |
|---|---|---|---|---|
500 | The account number was changed. | A match was found and the account number has changed. If the expiration date also changed, it is noted in the response record. | Merchant should update their records with the new account information. | Yes |
501 | The account was closed. | A match was found for the requested account number. The account is closed. |
| Yes |
502 | The expiration date was changed. | A match was found, but the expiration date has changed. | Merchant should update their records with the new account information. | Yes |
504 | Contact the cardholder for updated information. | A match was found. Contact the cardholder for updated information. |
| Yes |
506 | No changes found. | A match was found, and there are no changes to account number or expiration date. | No action required. | No |
Rules for Identifying Inactive Tokens
If the card or token has had no successful transactions in the past 12 months, it is classified as Inactive. Inactive tokens might cause issues during transaction processing.