Billing Schedules help partners separate manual payments from fees deducted automatically from disbursements through defined fee types and issuing a statement that is due after a specified time. You can set up a billing schedule for an individual merchant or Group.
Set Up a Group Billing Schedule
To set up a billing schedule for a group of merchants:
Click Groups in the left navigation panel to open the Groups page.
Locate the group in the table and select any information in the table row to open the Group Profile page.
Click BILLING SCHEDULE in the list of tabs on the left side of the page.
Click ADD BILLING SCHEDULES in the upper-right corner of the page to open the Add Billing Schedule dialog on the page.
Select a billing schedule interval from the Schedule dropdown menu:
Daily
Weekly
Monthly
Annually
Enter the schedule interval number in the Interval field. The schedule interval number indicates how frequently the scheduled billing event appears on your billing statement.
Enter the start date by clicking on the calendar in the Start Date field. By default, the start date is set to the current date.
(Optional) Enter an end date by clicking on the calendar in the End Date field.
(Optional) Enter a collection factor in the Collection Factor field. A collection factor is how often the billing schedule occurs. Choose from the following:
Daily
Weekly
Monthly
Annually
Enter the collection offset number in the Collection Offset field. A collection offset is the set interval in which bill collection may be delayed or initiated early.
Choose the currency by selecting UNITED STATES DOLLAR or CANADIAN DOLLAR from the Currency dropdown menu.
(Optional) Enter a description for the new billing schedule.
Click ADD to save the new billing schedule.
The new billing schedule appears on the Billing Schedules tab on the Group Profile page. The billing schedule automatically triggers at the scheduled intervals, and fees are collected from the merchants in the group based on the billing schedule settings. You can access the Gross Billing Statements page in the portal to view the statement billing statuses for each merchant.
Set Up an Individual Merchant Billing Schedule
To set up a billing schedule for a single merchant:
Click Merchants in the left navigation panel to open the Merchants page.
Locate the merchant in the table and select any information in the table row to open the Merchant Profile page.
Click BILLING SCHEDULE in the list of tabs on the left side of the page.
Click ADD BILLING SCHEDULES in the upper-right corner of the page to open the Add Billing Schedule dialog on the page.
Select a billing schedule interval from the Schedule dropdown menu:
Daily
Weekly
Monthly
Annually
Enter the schedule interval number in the Interval field. The schedule interval number indicates how frequently the scheduled billing event appears on your billing statement.
Enter the start date by clicking on the calendar in the Start Date field. By default, the start date is set to the current date.
(Optional) Enter an end date by clicking on the calendar in the End Date field.
(Optional) Enter a collection factor in the Collection Factor field. A collection factor is how often the billing schedule occurs. Choose from the following:
Daily
Weekly
Monthly
Annually
Enter the collection offset number in the Collection Offset field. A collection offset is the set interval in which bill collection may be delayed or initiated early.
Choose the currency by selecting UNITED STATES DOLLAR or CANADIAN DOLLAR from the Currency dropdown menu.
(Optional) Enter a description for the new billing schedule.
Click ADD to save the new billing schedule.
The new billing schedule appears on the Billing Schedules tab on the Merchant Profile page. The billing schedule automatically triggers at the scheduled intervals, and fees are collected from the merchant based on the billing schedule settings. You can access the Gross Billing Statements page in the portal to view the statement billing statuses for the merchant.
Add Billing Event Schedules
You can further modify your billing schedule to determine how and when billing costs are collected when associated through billing event schedules. With billing event schedules, you can create specific billable event cost collection configurations. Without billing event schedules, all standard billing schedules treat all billable events the same, following the collection Schedule and Interval provided during setup.
Billable events include:
Fees: Fee schedules set up for various reasons.
Disputes: Platform costs associated with incurring a chargeback.
Returns: Disbursement return costs from the platform.
Profit Shares: Manually configured profit sharing plan between entities.
To add a Billing Event Schedule to your Billing Schedule:
Click BILLING SCHEDULE in the list of tabs on the left side of the Group Profile or Merchant Profile page.
Select your new Billing Schedule to access the Billing Schedule Details page.
Click ADD EVENT SCHEDULE to open the Add Event Schedule dialog on the page.
Select the type of event from the EVENT dropdown menu:
Fees
Returns
Disputes
Profit Shares
Select Yes from the DEDUCT FROM BALANCE dropdown menu.
When the Deduct From Balance field is set to Yes, the amount is automatically deducted from the merchant’s available balance. Statements are generated around 1:00 AM Eastern Time, where the collective statement entry amounts are charged to the merchant’s available balance.
Provide the relevant value for the EVENT SCHEDULE field:
Event
Event Schedule Field Value
Example
Fees
The Fee ID setup for a merchant or Group.
t1_fee_123abc4d567890efg1h2i34Returns
The eCheck Return transaction ID.
t1_ern_123abc4d567890efg1h2i34Disputes
The Chargeback ID for an ongoing dispute.
t1_chb_123abc4d567890efg1h2i34Profit Shares
The custom Profit Share plan ID.
t1_psh_123abc4d567890efg1h2i34Click ADD to save the new billing event schedule.
The Billing Event Schedule is now assigned to the existing Billing Schedule to determine how specific types of fees will be collected.