You can process card payments using the Create Payment page and even enter Level 2 and Level 3 information for better interchange rates for transaction processing. This approach is one of multiple payment acceptance options through the platform. This tutorial shows you how to accept a credit or debit card payment from a customer using the Create Payment page.
Audience: Merchant
Process a Card Payment with Create Payment
Complete all steps in the following sections to process a card payment with an option for the addition of Level 2 and Level 3 interchange information.
Note
You can also accept a payment in the portal with the Quick Charge tile.
The Create Payment form provides a way to accept payments and includes the option to enter Level 2 and 3 information.
Quick Charge enables you to quickly capture customer and payment information from the dashboard. The Quick Charge tile only supports Level 1 data.
Prerequisites
Before attempting this tutorial, you must:
Meet the general prerequisites described in Get Started with Use Case Tutorials.
Have access to the card number and contact information for the customer that you are charging. You can access saved card information in the Create Payment form if the customer and their payment method were saved in a previous transaction.
Access the Create Payment Form
Click CREATE PAYMENT in the left navigation panel to open the Create Payment page.
Enter the Payment Information
Enter the charge amount.
Select SALE from the Charge Type dropdown menu, using one of the following method to complete the payment information entry:
Authorization Only Option
You can optionally use Authorization Only to obtain approval to reserve the amount of funds that will be used for a full payment at a later time.
Leave the Payment Method dropdown menu on the default setting to enter new card information on the next page, or select a previously saved payment method from the dropdown menu.
Paying With Saved Payment Information
If you are charging a stored payment method, select it from the Payment Method dropdown menu.
If you are charging a card that is not saved to your profile, keep the Create New Payment Method dropdown menu in its default setting. You will enter the new card information in the next step.
(Optional) To save the customer information for future charges, select Save Customer Information in the lower-left corner of the tile.
Enter Customer Information (Optional)
Click the Customer Details dropdown arrow to enter optional customer information, including the following:
Customer mailing address
Customer email address
Customer phone number
Submit the Transaction for Level 2 or 3 Processing (Optional)
If you are submitting the transaction for Level 2 Processing, click the Level 2 Processing box. Fill in the additional fields that appear below the Customer Details section.
If you are submitting the transaction for Level 3 Processing, note that you must first click the Level 2 Processing box, and then an additional Level 3 Processing box will appear. Click the Level 3 Processing box and enter the information in the additional fields that appear.
Process the Payment
Click PROCESS PAYMENT to display the Card Information dialog.
Enter the customer's card number, expiration date, CVV code, and name on the card.
Click PAY AMOUNT USD/CAN to complete the payment.
Result: After submitting the card payment, the charge will be processed and you can navigate away from the page. You will receive a payment confirmation email, and the payment will show in the table on the Payment History page.
Next Steps
After the payment is processed, review the following guides for information on related topics:
Process a Card Payment with Quick Charge: Process a payment that does not require Level 2 or Level 3 information.
Process an eCheck (ACH) Payment with Create Payment: Process a payment that includes Level 2 and Level 3 information.
Process a Token Payment with Create Payments: Process a payment from a pre-saved customer payment token.