Use Case: Set Up Merchant Statement Billing

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You can set up recurring statement billing to withdraw fees from a merchant’s account balance. A recurring statement billing can be an alternative to a transaction fee because statement billing supports easier reconciliation each month. Statement billing tracks each fee as a statement entry before consolidating by fee type into a single statement bill. This tutorial shows you how to create a new recurring billing schedule by setting up a monthly billing statement.

Audience: Partner

Set Up Merchant Monthly Statement Billing

Complete the prerequisites and all steps in a section to enable that statement billing type.

Prerequisites

Before attempting this tutorial, you must:

  • Meet the general prerequisites described in Get Started with Use Case Tutorials.

  • Outline your platform billing costs in your terms of service to avoid legal complications.

    Important!

    Do not create or apply surcharges, as legal complications can occur. Visa and Mastercard specifically prohibit the application of surcharges to cardholders on their respective card brand networks.

Set Up a Monthly Statement Billing for a Group of Merchants

Complete all steps in the following sections.

Open the Group Profile

  1. Click GROUPS in the left navigation panel to open the Groups page.

  2. Locate the group in the table and select any information in the table row to open the Group Profile page.

Add a Billing Schedule to the Group Profile

  1. Click BILLING SCHEDULE in the list of tabs on the left side of the page.

  2. Click ADD BILLING SCHEDULES in the upper-right corner of the page to open the Add Billing Schedule dialog on the page.

  3. Select a billing schedule interval from the Schedule dropdown menu:

    • Daily

    • Weekly

    • Monthly

    • Annually

  4. Enter the schedule interval number in the Interval field. The schedule interval number indicates how frequently the scheduled billing event appears on your billing statement.

  5. Enter the start date by clicking on the calendar in the Start Date field. By default, the start date is set to the current date.

  6. (Optional) Enter an end date by clicking on the calendar in the End Date field.

  7. (Optional) Enter a collection factor in the Collection Factor field. A collection factor is how often the billing schedule occurs. Choose from the following:

    • Daily

    • Weekly

    • Monthly

    • Annually

  8. Enter the collection offset number in the Collection Offset field. A collection offset is the set interval in which bill collection may be delayed or initiated early.

  9. Choose the currency by selecting UNITED STATES DOLLAR or CANADIAN DOLLAR from the Currency dropdown menu.

  10. (Optional) Enter a description for the new billing schedule.

  11. Click ADD to save the new billing schedule.

Result: The new billing schedule appears on the Billing Schedules tab on the Group Profile page. The billing schedule automatically triggers at the scheduled intervals, and fees will be collected from the merchants in the group based on the billing schedule settings. You can access the Gross Billing Statements page in the portal to view the statement billing statuses for each merchant.

Set Up a Monthly Statement Billing for an Individual Merchant

Complete all steps in the following sections.

Open the Merchant Profile

  1. Click MERCHANTS in the left navigation panel to open the Merchants page.

  2. Locate the merchant in the table and select any information in the table row to open the Merchant Profile page.

Add a Billing Schedule to the Merchant Profile

Complete all steps listed in the Add a Billing Schedule to the Group Profile section.

Result: The new billing schedule appears on the Billing Schedules tab on the Merchant Profile page. The billing schedule automatically triggers at the scheduled intervals, and fees will be collected from the merchant based on the billing schedule settings. You can access the Gross Billing Statements page in the portal to view the statement billing statuses for the merchant.

Next Steps

After adding a billing schedule, review the following guides for information on related topics: