Review 3D Secure results

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Three-Domain Secure (3D Secure or 3DS) is an authentication protocol that helps issuers verify cardholder identity during card-not-present (CNP) transactions. By sharing additional transaction and device data during checkout, 3DS helps reduce fraud, improve authorization decisions, and support risk-based authentication.

Payrix Pro does not perform 3DS authentication. Instead, we accept EMV 3DS authentication data generated by certified third-party providers and sent in API-based transaction authorization requests.

This article explains how to verify 3DS enablement and review available authentication results in the Payrix Pro portal.

Overview

Payrix Pro accepts EMV 3DS authentication data generated by certified third-party providers, such as Cardinal Commerce, Paay, or Ravelin. If your workflow requires 3DS, you must integrate a certified provider and submit authentication results through the Payrix Pro API. When permitted by card network requirements, 3DS authentication remains optional.

3DS authenticated transactions provide the following benefits:

  • Helps reduce transaction fraud

  • Improves authorization rates and qualifies for lower interchange rates under eligible card brand programs

  • Supports issuer verification of higher-risk transactions

  • Reduces checkout friction through risk-based authentication

  • Supports liability shift when card brand, issuer, authentication, and provider requirements are met

When you process a transaction with 3DS data, you can use the Payrix Pro portal to:

  • Confirm whether your account is enabled to accept 3DS data for supported card brands.

  • Identify transactions submitted with 3DS authentication data.

  • Review basic issuer authentication results returned during transaction processing.

Important!

The portal provides a simplified view of 3DS authentication results. Full EMV 3DS metadata, authentication values, cryptograms, Directory Server transaction IDs, card network responses, and processor validation details are only available through third-party providers and the Payrix Pro API.

To implement or troubleshoot 3DS authentication workflows, see Submit 3D Secure authentication data.

Prerequisites

To review 3DS authentication results in the Payrix Pro portal:

  • Confirm 3DS is enabled for each supported card brand.

  • Confirm transacting merchants are boarded on VCore.

  • Integrate a certified 3DS provider.

  • Process transactions using the Payrix Pro API that includes authentication data returned by your 3DS provider.

Enable 3D Secure on Payrix Pro

Before processing transactions with 3DS authentication data, you must verify that 3DS is enabled for each supported card brand.

To verify 3DS enablement in the Payrix Pro portal:

  1. Select Settings in the main side bar.

  2. Select Setup Details in the Business Settings section.

  3. Select the Transaction Limits tab.

  4. Review the following parameters:

    • MC 3DSecure Enabled

    • Visa 3DSecure Enabled

    • Amex 3DSecure Enabled

    • Discover 3DSecure Enabled

If a card brand is not enabled, contact your Strategic Partner Manager (SPM) to request enablement.

Review 3DS Transaction Results

The portal provides a simplified view of issuer authentication outcomes and omits detailed 3DS processing data. After a transaction is submitted with 3DS authentication data, the Transaction Details page displays available issuer authentication results.

To review available 3DS results:

  1. Select Payment History in the Payments category in the main side bar.

  2. Select any field in the applicable transaction row to open the Transaction Details page.

On the Transaction Details page, review the 3DS status badge or open the Alerts tab for authentication results. Detailed 3DS authentication metadata, cryptograms, and processor validation results are not available in the portal.

Check the 3DS Status Badge

The Transaction Details panel includes a 3DS status badge that summarizes the reported authentication outcome. The status badge indicator summarizes the authentication outcome but does not display authentication values or network-level validation details.

The 3DS status badge can display one of the following status values:

  • Match: Cardholder authentication succeeded. Displayed as a checkmark icon.

  • Failed or Attempted: Authentication was attempted, but the issuer could not verify the cardholder. Displayed as an X icon.

  • Not provided: Authentication data was not submitted or could not be validated. Displayed as a minus icon.

Review Issuer Authentication Alerts

The Alerts tab displays issuer authentication results returned during processing. When available, 3DS alerts use a Type value of 3DS. Additional validation details and network response data are available only through the API.

See the following table for possible issuer result alert values for 3DS transactions:

Code

Message

Description

Authentication passed

3DS authentication successful

Cardholder authentication succeeded

Authentication is invalid

3DS authentication invalid

Submitted authentication data was invalid

Authentication failed

3DS authentication failed

Cardholder authentication failed

Authentication was not validated

3DS authentication not validated

Authentication could not be validated

Authentication successful without liability shift

3DS authentication successful without liability shift

Cardholder authentication succeeded, but the transaction did not qualify for liability shift