SaferPayments is a PCI compliance solution offered through Worldpay for Platforms and VikingCloud, integrated into the Payrix Pro platform.
SaferPayments supports two programs, Basic and Managed, each designed to help merchants meet PCI DSS requirements with varying levels of support and cybersecurity tooling:
Basic: A self-service PCI compliance program that enables merchants to report compliance using an online SaferPayments portal to schedule scans, access reporting, and optional support as needed.
Managed: A fully supported PCI compliance program that includes guided compliance reporting, proactive outreach, scan management, and bundled cybersecurity tools.
Important!
SaferPayments is only available for Merchants boarded to the VCore platform.
Enable SaferPayments
To enable SaferPayments for your account, contact your Partner Success Manager (PSM).
When enabling SaferPayments, you’ll sign an agreement that outlines the amount the SaferPayments service will charge for usage per Merchant. This amount can be used when creating Group and Merchant fees to cover their cost for usage.
Create a SaferPayments Usage Fee
You can create a fee for your Merchants to cover or mark up SaferPayments costs to generate additional revenue. If you're unsure what dollar amount to enter, contact your PSM. They can help you review your agreement and ensure your use case aligns with SaferPayments requirements.
To create a fee to charge for SaferPayments service costs assessed to your platform as a Partner:
Select Groups from the left navigation panel.
Select the relevant Group to open the Group Profile page.
Select Fees from the Group Profile left menu.
Click Add Fee.
Select the desired SaferPayments program from the When to trigger the fee? dropdown menu.
Note
You can assign the SaferPayments – PCI Non-Validation fee instead of choosing Basic or Managed programs. This fee applies automatically if a Merchant is PCI non-compliant during validation.
Select Actual from the How much is the fee? dropdown menu.
Enter the amount specified for SaferPayments buy-rates from your contract in the Amount field.
Set today’s date for your Fee Start Date.
Click Add.
Result: A SaferPayments usage fee, or PCI non-validation penalty, is created and applied to the Merchants in your Group.
Enable SaferPayments for a Merchant
After creating the applicable fees for SaferPayments, you can begin enabling Merchants for the service.
To enable SaferPayments for a Merchant in the Payrix Pro portal:
Select Settings from the left navigation panel.
Select SaferPayments from the Value Added Services section.
Click Enable for the applicable Merchant.
Select your desired SaferPayments program from the Program dropdown menu.
Select Yes or No from the PCI Status Enabled dropdown menu.
Click Submit.
Result: Your Merchant is now enabled for SaferPayments and will receive a welcome email with first-time login instructions from [email protected].
Enable SaferPayments for a Group
To enable SaferPayments for a Group in the Payrix Pro portal:
Select Groups from the left navigation panel.
Select the relevant Group to open the Group Profile page.
Select Value-Added Services Enablement from the Group Profile left menu.
Click Add Service.
Select SaferPayments from the Value-Added Service dropdown menu.
Select your desired SaferPayments program from the Default Program dropdown menu.
Click Add.
Result: Your Group is now enabled for SaferPayments and each Merchant will receive a welcome email with first-time login instructions from [email protected].
Direct Merchants to Complete PCI Requirements in the SaferPayments Portal
To begin PCI-DSS assessment and validate their compliance, each Merchant must log in to the SaferPayments portal.
Validate PCI Compliance
To set up and validate PCI compliance with the SaferPayments portal, the Merchant must:
Access the SaferPayments portal, using the login credentials emailed to them during the enablement process.
Complete the initial setup prompted in the SaferPayments portal:
Business Profile: Fill out all required business information.
Required Scans: Set up and schedule any scans as prompted.
Security Self-Assessment: Complete the online Self-Assessment Questionnaire (SAQ).
Submit their PCI-DSS compliance attestation in the SaferPayments portal after passing the security assessment and required scans.
Results: After completing these steps, the Merchant’s SaferPayments portal dashboard displays their compliance status.
Avoid PCI Non-Validation Fees
After enabling Merchants for SaferPayments, they must update their SAQ to maintain PCI compliance within 90 days, or a PCI Non-Validation Fee will apply.
If annual compliance lapses, merchants have 90 days from the expiration date to regain compliance before the fee is charged.
If non-compliance continues, the PCI Non-Validation Fee will be charged monthly until compliance is restored.
Monitor Merchant PCI-DSS Compliance in the Payrix Pro Portal
After a Merchant has completed their initial SaferPayments setup, you can check a Merchant's current PCI compliance status provided by the SaferPayments service using the Payrix Pro Portal.
To check a Merchant’s PCI compliance status:
Select Merchants from the left navigation panel.
Find your desired Merchant listing and click the door icon to log in as that Merchant.
Select Settings from the left navigation panel.
Select SaferPayments from the Value Added Services section.
Result: The Merchant’s current PCI status, PCI Portal Login, PCI Product Tier, and PCI Monthly Fee are displayed to identify the Merchant’s PCI compliance status, cost, SaferPayments program, and monthly amount charged by the SaferPayments service.