Release Notes: December 18, 2025

Documentation Updates

As part of an ongoing effort to improve your Payrix Pro documentation experience, the following sections summarize the latest content updates.

Renamed Articles

Renamed multiple articles to improve clarity, useability, and search results. The following table shows the previous and new name and new URL slug of affected articles:

Previous article name	New article or guide name	New URL slug
Card Not Present Payments	Card-Not-Present Payments	Not applicable
Merchant Boarding	Merchant Onboarding	merchant-onboarding
Merchant Portal Guide	Merchant User Guide	merchant-user-guide
Parameters	Parameters Setup Details	parameters-setup-details-partners
Partner Portal Guide	Partner Administrator Guide	partner-admin-guide
Payrix Pro Partner Boarding	Partner Onboarding	partner-onboarding

Relocated Articles

Relocated multiple articles to improve navigation and make content easier to find. The following table shows where each article was moved:

Article	Previous section	New section
Dispute Response Options Respond to a Dispute using the Portal Review Merchant Dispute Information (previously titled Dispute Details)	Dispute Management (archived)	Disputes Overview for Partners
Handling Specific Dispute Types Minimizing Disputes Review Customer Dispute Information (previously titled Dispute Details) What is a Chargeback? What is a Dispute?	Dispute Management (archived)	Disputes Overview for Merchants
Managing Bank Account Change Requests	Bank Account Maintenance	Admin
Processor Response Codes	Payment Acceptance	Payments
Resetting Your Portal Password	User Management	Portal Guides
Reverse and Refund Payments	Payment Acceptance	Payment History
Updating a Bank Account	Bank Account Maintenance	Admin

Other Improvements

The following table shows new articles and various improvements to existing articles:

Article	Summary of change	New URL slug
API Keys User Account Information	Removed these articles from their respective parent folder to simplify the structure of the Partner Administrator Guide. Revised the URL slug to indicate the intended audience for the article.	api-keys-partners user-account-information-partners
Disputes Overview for Merchants	New overview article for Disputes in the Merchant User Guide.	disputes-overview-for-merchants
Disputes Overview for Partners	New overview article for Disputes in the Partner Administrator Guide.	disputes-overview-for-partners
Users and User Roles	Streamlined content and removed redundancies between the two articles.	Not applicable
Use the Portfolio Management Page	Formerly named Portfolio Management. Added content from the now archived Using the Portfolio Management Page. Relocated the article to the Partner Administrator Guide and revised the URL slug.	use-portfolio-management-page-partners

Payrix Pro API

To view release notes for the Payrix Pro API, access the Worldpay Developer Hub for Payrix Pro.

Terminals

To view release notes for our triPOS terminal integrations, visit the Worldpay Developer Hub for triPOS Cloud.