Portal (Version 24.18.0)
All Merchants within a given Division now appear within Omnitoken search to allow for quicker navigation by DBA, Merchant Name, or ID.
A new dashboard Smart Tile titled “Average Risk Processing Time” now displays boarding and generic risk factors.
A new page is available for Facilitators called Change Management Queue to allow a user of this level to manually review changes being made to bank accounts within their portfolio.
The Change Management Queue page now offers a “Mark as Approved or Declined” option as well as the ability to add a note next to any page listing.
The Change Management Queue page now displays a Merchant Profile change request history sub-page to see the current bank account status of the Merchant.
The Change Management Queue page can now be enabled for an entire Partition or Division as well as individually.
The title for the "Total Chargebacks" Smart Tile has been updated to "Total Open Disputes".
The Digital Identity Verifications Smart Card has been updated to include the Emailage Integration Fraudpoint Integration response values.
The load time for the Dashboard Gross Sales Chart has been drastically reduced.
The overall Portal has been updated to Angular 14.
The Bridger Business Smart Card has been updated to reflect the same logic as the Business Personal Smart Card
SaferPayments “Types” (Basic or Managed) have been added to a quick enablement button for each merchant on the SaferPayments Enablement page for enablement via Lightbox instead of a subpage or redirect.
Bank Account supporting documentation is now required for changes to existing bank accounts' routing or account numbers. (This improvement also applies to new bank accounts.)
The Dynamic Dashboard option for Referrers has been made available as a general and individual Profile option to allow all Referrers to use it.
The “Status” column on the Banking tab has been removed for simplicity.
The Change Management Queue page has been updated to include hyperlinks to Merchant and Division profiles as well as the “Add Days Boarded” parameter.
Issue resolved where icons were shown mistakenly in the Business Sanctions and Compliance Smart Card instead of “true” or “false” options.
Issue resolved where “Current Month Avg Ticket” Smart Tile would incorrectly resize on loading and not pull the data as expected.
Issue resolved where the decimal place for the “Merchant Applications” Smart Tile would appear in the wrong position.
Issue resolved where the decimal place for the “Merchants Boarded Last Month” Smart Tile would appear in the wrong position.
Issue resolved where the “Time to First Transaction” Smart Tile would load ‘0 hours’ by default.
Issue resolved where the “Chargeback Volume“ Smart Tile size would be split in half upon page load.
Issue resolved where the "Chargeback Rate" Smart Tile would load ‘0%’ by default.
Issue resolved where the "eCheck Return Rate" Smart Tile would load ‘0%’ by default.
Issue resolved where the "Txn Failure Reasons" Smart Tile would be incorrectly sized and not pulling data as expected.
Issue resolved where the "Txns Flagged > 48 hrs" Smart Tile would not load data as expected.
Issue resolved where “Current Month Txns” Smart Tile would not load data as expected.
Issue resolved where the "Volume by Payment Method" Smart Tile would not load data as expected.
Issue resolved where the "Current Month Txn Volume" Smart Tile would not load data as expected.
Issue resolved where the "New Merchants" Smart Tile would not save updated data upon page refresh.
Issue resolved where attempting to enable a FANF, Visa Integrity, or Mastercard Location fee would mistakenly; display “Actual” as the fee type, instead of “Percentage”.
Issues resolved with various Portal Backend errors.
Issue resolved where selecting NO for a user’s Portal Access parameter in the User Profile, would not prevent Portal access for the user as expected.
Issue resolved where trying to click on Hosts Features sub-page would cause a continuous loading icon while clicking the Change Requests tab.
Issue resolved where Gross Sales Chart displayed on the Dashboard would load only Card-Not-Present transaction types by default on loading.
Issue resolved where the Terminal Transaction Details page would incorrectly display field values in the wrong mappings, confusing “auth code" with “authorization".