Release Notes - March 15, 2024

Portal (Version 24.43.0)

Improvements

• The Disputes Tracker has been updated to reflect “Dispute Created” instead of “Retrieval Created” for a clearer interpretation of the dispute’s status.

• The Dispute Tracker has been updated to display a message when a Pre-Arbitration is lost that “Your Pre-Arbitration/Arbitration Representment was insufficient to win the dispute.” to provide a clear status to the Merchant.

Resolved Issues

• Issue resolved where user Access Templates would not save user edits made after confirming and closing edit mode on the User Profile page.

• Issue resolved where the user Access Template selection drop-down on the user creation form would not present the selectable options as expected.

• Issue resolved where attempting to process eCheck sale transactions from a saved method would also display that customer’s saved credit cards after adding an eCheck method for tokenization for the first time.

Terminals

triPOS

• To view release notes for our triPOS terminal integrations, visit the FIS Developer Engine for triPOS.