Release Notes - October 9, 2023

Portal (Version 24.25.0)

New Features

• Whitelabeled notifications for Multi-Factor Authentication (MFA) are not present on all US and Canadian Portal users’ logins if not already enabled.

Improvements

• The Disputes page tracker has been updated to include a more interactive upload modal to display the progress of the upload from your device to the Portal and allow multiple uploads with their status of upload at once.

• The Disputes page tracker has been updated to include links to view escalations when a Dispute has entered Pre-Arbitration status (Second Chargeback) and closes the status of the First Chargeback with a decision.

• The Disputes page tracker has been updated to include dispute next step contact information for Disputes that are in states that won’t allow the tracker to manage it visually within the page.

• The Dynamic Dashboard Smart Tiles now include a hover-over description box explaining what each Smart Tile does.

• The Dynamic Dashboard “New Merchant” has been updated to show a “Created Date” of when the account was created vs the “Boarded Date” of when the Merchant was approved to process payment transactions.

• The Dynamic Dashboard “Volume by Payment Method” Smart Tile has been renamed to "Volume by Type: CP vs CNP” for clarity.

• The Login / User Profile page now contains an optional Phone Number field to contain the phone contact information for individual users if provided.

• A “Created Date & Time” column has been added to the Documents tab of the Underwriting portal for Payrix and Facilitator-level risk analysts.

• The Change Management Request page has been updated to mask and toggle the unmasking of bank account information using a reveal (eye) icon for heightened security.

• The Change Management Request page has been updated to include Merchant, Division, and Days Boarded information when new accounts are added and submitted for manual approval.

Resolved Issues

• Issue resolved where disbursement dates displayed in the Portal did not match those returned from the GET /disbursements API endpoint request.

• Issue resolved where disbursement details would show dollar symbols in place of percent symbols when Percentage or Negative Percentage were chosen as the Withdrawal Flow type.

• Issue resolved where the “Gateway Transaction ID” value would not display on the Terminal Transaction Details page as expected.

• Issue resolved where viewing the Disbursement Txn Details page would display the fees paid by
  Referrers to Payrix instead of fees paid by Merchants to their Referrer.

• Issue resolved where “Surcharge” was mistakenly displayed in the list of Withdrawal Schedule amount types.

• Issue resolved where the “Current Month Txns” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Flagged Transactions” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Blocked Transactions” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Held Transactions” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Transactions Held > 48 Hours” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Reserved Transactions” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Average Risk Processing Time” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “ACH Return Reasons” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Current Month Average Ticket” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

• Issue resolved where the “Current Month Transaction Volume” Smart Card on the Dynamic Dashboard would not display loaded data as expected.

API (Version 23.21.0)

New Features

• The /entries, /pendingEntries, and /statementEntries endpoints now offer a new parameter called revShare to represent Revenue-Sharing configurations shown in entries.

• The /terminalTxns endpoint now contains the gatewayTransactionID parameter for all POST request and response bodies when creating transactions to map the Express Transaction ID from triPOS.

Improvements

• The /disbusrementResults endpoint parameter platform now contains WORLDPAY in its valid values to support the WorldPay for Platforms processor.

Resolved Issues

• Issue resolved where transactions sent to settlement after 10 PM EST would not batch correctly after being held for the next business day.

• Issue resolved where Apple Pay consumer payment prompt for online transactions would display “Pay Payrix Merchant, instead of displaying the Merchant’s business name as intended.

• Issue resolved where an Authentication Error would display mistakenly when testing Google Pay transactions in the sandbox environment.

• Issue resolved where PayFields Apple Pay transactions would not properly map and accept “Order” and “Tax” field values necessary for Level II interchange.

Terminals

triPOS

• To view release notes for our triPOS terminal integrations, visit the FIS Developer Engine for triPOS.