Skip to main content
Skip table of contents

Sandbox Testing Triggers

Payrix Sandbox environment simulation parameters to trigger specific scenarios.

Using the Sandbox version of the Portal allows you to test scenarios normally impossible in testing. We’ve created a set of specific amounts that trigger an automatic decline, error, or other message that would normally only occur from an actual customer transaction.

See the instructions below for a quick start to testing additional sandbox triggers.

Note: Any amount entered outside of the trigger amounts specified below will result in a standard successful response expected from the server for normal testing purposes.

Sandbox Testing Triggers

To test additional transaction events using this trigger system, follow the steps above but replace the transaction amount from the example ($500.01) with one of the transaction amounts from the Testing Triggers expandable table below.

Category

Transaction Amount

Message

Card Transaction

$95.87

Declined

$500.01

Exceeds Approval Amount Limit

$500.04

Insufficient Funds

$500.13

Corporate Customer Advises Not Authorized (for eCheck transactions)

$848.00

Processing Network Unavailable

$848.01

Issuer Unavailable

$848.02

Re-submit Transaction

$848.03

Call Issuer

$848.04

Merchant not certified/enabled for IIAS

$848.05

Issuer Generated Error

$848.06

Restricted Card

$848.07

Card Not Active

$848.08

Illegal Transaction

$848.09

Duplicate Transaction

$848.10

System Error

$848.11

System Error (cannot process)

$848.12

Lost/Stolen Card

$848.13

Expired Card

$848.14

Restricted Card

$848.15

No such issuer

$848.16

Transaction not allowed at terminal

$848.17

Cardholder transaction not permitted

$848.18

Cardholder requested that recurring or instalment payment be stopped

$848.19

Do Not Honor

$848.20

Decline - Request Positive ID

$848.21

Processing Network Error

$848.22

Soft Decline - Primary Funding Source Failed

$848.23

Soft Decline - Auto Recycling In Progress

$848.24

Internal System Error - Call Vantiv

$848.25

Generic Decline

Batch Echo

$10.10

Partially Approved

$10.11

Offline Approval

$11.08

Try again later

$11.11

The total amount of the original Authorization has been used.

$22.07

Pickup card - Other than Lost/Stolen

$22.09

Invalid Amount

$22.11

Reversal Unsuccessful

$22.12

Missing Data

$33.01

Invalid Account Number

$33.03

Pick Up Card

$33.08

Restricted Card - Chargeback

$33.23

No such issuer

$33.48

Invalid Report Group

$33.60

There were no transactions found with the specified Transaction Id.

$33.61

The authorization for this transaction is no longer available. Either the authorization has already been consumed by another capture, the authorization has expired, or the cardholder revoked the authorization.

$33.62

This transaction cannot be voided; it has already been delivered.

$33.63

This transaction (both capture and refund) has been voided.

$33.69

The redeposit attempted against an invalid transaction type.

$33.70

Internal System Error - Call Vantiv

$33.71

Do not send additional redeposit transactions, since the original transaction was processed.

$55.01

The account was closed

Disbursements

Disbursement Amount

Message

$101.25

Insufficient funds in account

$201.26

Account is closed

$301.27

No account on file

$401.28

Invalid account number

$501.29

Unauthorized debit to consumer account

$601.31

Returned at request of ODFI

$100,000.00+

Exceeds Approved Disbursement Amount Limit


Using Sandbox Testing Triggers

Use the steps below to set up a transaction with the desired trigger amount.

For Card Transaction Triggers

  • Step 1: Go to the Create Payment page.

  • Step 2: Create a charge for a specific trigger amount. (See the table above).

  • Step 3: Run the transaction with a test card number 4242 4242 4242 4242 (with any combination of “CVV” and future “Expiration” values).

  • Step 4: Locate the transaction in the Payments History page list. Then click on the transaction to be taken to Transaction Details.

  • Step 5: Click the Alerts tab from the Transaction Details menu in the lower half of the page. See the result below.

Example - "Exceeds Approval Amount Limit"

Example

For this example, we’ll use $500.01. This transaction amount automatically triggers a Decline and provides a message with the reason being Exceeds Approval Amount Limit.

  • Transaction Amount: $500.01 (Sale or Auth)

  • Response Type: Platform

  • Code: Declined

  • Message: Exceeds Approval Amount Limit

Transaction Details Page, Alerts tab.

For Disbursement Triggers

  • Step 1: Go to the Payouts page

  • Step 2: Click the View Schedules button to access the Payout Schedules page.

  • Step 3: Click the Schedule Payout button in the upper right corner.

  • Step 4: Set the following parameters and click the Schedule Payout button in the modal:

    • How often would you like to withdraw: One-Time

    • Amount: A specific Disbursement trigger amount (see the table above).

    • Amount Type: Actual

  • Step 5: Allow the Payout to process in real-time (each day at 6:30 PM EST).

  • Step 6: Return to the Payout page, and click the Payout Details button next to the payout you attempted under the Payout History section.

  • Step 7: The Alerts section will display the message for your specified trigger, and display the amount under the Not Paid Out table. See the results below.

Example - "Unauthorized debit to consumer account"

For this example, we’ll use $501.29. This payout amount automatically triggers a General code and provides a message with the reason being Unauthorized debit to consumer account.

  • Transaction Amount: $501.29 (Sale or Auth)

  • Response Type: Platform (Vantiv)

  • Code: General

  • Message: Unauthorized debit to consumer account

image-20240404-163944.png

Sandbox Testing Trigger API Response Structure

Whether sending these testing trigger transactions using our Portal or API, you’ll receive a response returned from our servers that looks like the JSON file below. This is simply the API version of the messages you’ll see in the Alerts tab of the Portal as mentioned above.

Standard Testing Trigger API Response

Below is an example JSON file of what a typical transaction response looks like with a testing trigger:

JSON
"response": {
  "data": [],
  "details": [
    "requestId": 1,
    "totals": [],
    "page": [
      "current": 0,
      "last": 0,
      "hasMore": false
    ]
  ],
  "errors": [
    "code": 201
    "severity": 4
    "msg": Exceeds Approval Amount Limit
    "errorCode": Decline
    ]
}

Parameter

Type

Description

Notes

data

array

Data array containing the intended data elements requested for the transaction.

This will be different per request parameters and payload.

This array will return empty when there is an error. When a transaction is successfully sent, the data array will contain additional info.

details

object

Detail data object containing specific error code information.

requestID

string

The identifier for the request sent.

totals

number

The total amount used in the transaction.

page

object

Page data object containing page number and availability of more records on other pages.

current

number

The current page of records returned.

last

number

The last page containing records to be returned.

hasMore

boolean

Whether there are more records that can be fetched.

It is designed to help with smart pagination (continuous scrolling feature) Valid values: True & False

errors

array

Error array containing a list of brief information about the error.

code

number

Returns the error code within the Payrix system.

severity

number

Returns the gravity of the error.

Valid Values:

  • 1 - Info notice, but processing may continue

  • 2 - Error warning. Processing should stop.

  • 3 - Failure Error. Failure notice. Processing should stop.

  • 4 - Tracking Error. Temporary Tracking notice. Processing should stop.

msg

string

A quick description or message about the error.

errorCode

string

Indicating the error code and severity, explained in the msg field.

More Information

You can read more about different API-based testing triggers by visiting our API Reference documentation.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.