Skip to main content
Skip table of contents

Teams (R)

The Teams page contains information about groups of merchants or other users that are associated with one or more teams. A team is a group of users that share roles and similar user properties that you manage through the Teams page. Shared properties include resources, work flows, and role assignments, which determine a merchant or other team member’s capabilities on the Payrix platform.

To access the Teams page, follow the steps below:

  • Step 1: Navigate to Users in the Management category in the left hand navigation panel.

  • Step 2: Click the PLUS icon next to Users to open a drop down menu.

  • Step 3: Click TEAMS in the drop down menu to open the Teams page.

Partial view of the Teams page, including the Teams table and the Add Team button.

Teams Features

Click here to view the features of the Teams page.

Teams Table

The Teams table displays a list of existing teams associated with your account, including the following information:

Teams Table Column Name

Description

Name

The name of the team.

Users

The number of users on the team.

Alerts

Indicates whether any alerts are associated with the team.

Workflow

The number of workflows associated with the team. For more information about workflows, visit the Workflows page.

Arrow Icon

Click on the grey triangle in any row to view additional details for a specific transaction, or click on the grey triangle in the table header to view additional details for all transactions.

To remove a team from the table and delete it from your profile, follow the steps below:

  • Step 1: Click the three dots on the right hand side of the row of the specific team to open the team-management lightbox.

  • Step 2: Remove the team by clicking DELETE in the lightbox, or cancel by clicking outside the lightbox to return to the Teams page.

To access the profile for a specific team, click on any information in the row to open the Team Profile page.

Add a New Team

To add a new team to your Teams page, follow the steps below:

  • Step 1: Click ADD TEAM in the top right hand corner of the page to open the Add Teams lightbox.

  • Step 2: Enter the team name and an optional description in the lightbox.

  • Step 3: To save the new team to your Teams page, click SAVE, or discard the information you have entered and return to the Teams page by clicking CANCEL.

  • Step 4 (optional): To add users to the new team, click on any information in the row to open the Team Profile page, and follow directions on that page for adding users to the team.

Customize Your Teams Table View

You can customize your view using the options found at the top of the table. View the Table Search and Sort Instructions for instructions on customizing, sorting, or searching tables.

Expand the sections below to view a complete list of the data that you can display on the Teams page:

Click here to view the list of Teams table customizations:

Team Data

  • Name

  • ID

  • Date Created

  • Description

  • Created by

  • Date Modified

  • Modified By

Related Pages

Click the links or items in the Teams page to access any of the following pages:

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.