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Terminal Transactions (Merchant Profile)(F)

The Terminal Transactions page contains information about a specific terminal transaction that is displayed on a merchant’s profile page. You can view details of the transaction and add a note to the page.

Navigate to the Terminal Transactions page by following the steps below:

  • Step 1: Click on Merchants in the Management category in the left hand navigation panel.

  • Step 2: Click on a specific merchant in the merchants table to open the Merchant Profile page.

  • Step 3: Scroll down to the Terminal Transactions tab in the Merchant Account Overview section of the Merchant Profile page.

  • Step 4: Click on the specific terminal transaction located in the table to open the Terminal Transactions page.

Note: Terminal Transactions is found in the Management Category, but it has the same name as another page found in the Payments Category. See the Payments Category Terminal Transactions page for more information.

Partial view of the Terminal Transactions page, showing the Terminal Transaction Details section.

Terminal Transactions Features

Click here to view the features of the Terminal Transactions page.

Terminal Transactions Details

The Terminal Transactions details section is located at the top of the page. It contains the following information about the transaction:

Terminal Transaction Details Field Name



The Payrix-generated ID for the transaction.


The date that the transaction occurred.

Merchant ID

The Payrix-generated ID associated with the merchant involved with the transaction.


The name of the merchant associated with the transaction.


The type of transaction: Sale, Refund, Authorization Only, or eCheck Sale.


The status of the transaction: Approved, Pending, or Denied.


The merchant ID, the alphanumeric identifier for a specific merchant.

Tender Type

The payment method: credit, debit, ApplePay, gift card, or other.


The dollar amount of any tip applied to the transaction.


The dollar amount of any discount applied to the transaction.


The dollar amount of any shipping charge applied to the transaction.


The dollar amount of any international duty charge applied to the transaction.


The dollar amount of any tax applied to the transaction.

Order Number

The order number associated with the transaction.

Trace Number

A 15-digit number that represents the entry detail record based on the merchant's bank routing number. 

Auth Code

The authorization code sent from the bank that issued the credit card involved in the transaction.

Auth Date

The date that the bank issued the authorization code.


A description entered by the merchant.


The Payrix-generated ID associated with the terminal.


The transaction type of transaction: purchase, refund, or exchange.


The total dollar amount of the transaction.


The currency of the transaction.


The terminal platform associated with the transaction.


The point of origination for this transaction, that is, how the merchant received the payment.

First Name

The customer’s first name.

Last Name

The customer’s last name.


The customer’s company.


The customer’s phone number.


The customer’s email address.


The street portion of the customer’s mailing address.

Address 2

The suite number or other information included in the street portion of the customer’s mailing address.


The city portion of the customer’s mailing address.


The state portion of the customer’s mailing address.


The zip code portion of the customer’s mailing address.

Transaction Notes

The bottom of the page contains the Transaction Notes section. Any saved notes will be displayed in a table which contains the following additional information:

Transactions Notes Table Column Name



The date that the note was created.

Created by

The entity that created the note.


Indicates whether the note is accessible to other users.


The contents of the note.

Transaction Notes Action

To add a new note to the Terminal Transactions page, follow the steps below:

  • Step 1: Click ADD NOTE to open a lightbox in the page.

  • Step 2: Enter your note in the lightbox field.

  • Step 3 (Optional): Click MAKE NOTE PUBLIC to make the note accessible to other users.

  • Step 4: Save your note to the page by clicking ADD, or click CANCEL to delete your note.

Related pages:

Click the links or items in the Terminal Transactions page to access any of the following pages:

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