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What causes disbursement entry amount discrepancies?

The following may cause discrepancies between expected and actual disbursement amounts:

  1. Available balance less than 1 cent.
  2. Risk parameters which prevent full disbursement.
  3. Payout schedules:
    • Percentage < 100%
    • Static Amount < 100%
    • Float
  4. Negative entry events which occur in the time between disbursement request and processing.
    • Chargebacks, authorization fees, payout fees, etc.

      These known issues will be addressed in upcoming releases.

  5.  Refund status changes during the time which a disbursement is being processed.


Unexpected downstream failures can cause an undisbursed amount to rollover (catch-all for disbursement entry calculation errors).

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