What causes disbursement entry amount discrepancies?

The following may cause discrepancies between expected and actual disbursement amounts:

1. Available balance less than 1 cent.
2. Risk parameters which prevent full disbursement.
3. Payout schedules:
   • Percentage < 100%
   • Static Amount < 100%
   • Float
4. Negative entry events which occur in the time between disbursement request and processing.

   • Chargebacks, authorization fees, payout fees, etc.

     

     These known issues will be addressed in upcoming releases.

5.  Refund status changes during the time which a disbursement is being processed.

Note

Unexpected downstream failures can cause an undisbursed amount to rollover (catch-all for disbursement entry calculation errors).