The Payment Returns page shows information about payments returned through your merchants or customers.
Access the Payment Returns page by clicking PAYMENT RETURNS under Payments in the left hand navigation bar.
Partial view of the Payment Returns page showing the Payment Returns Table and Table Customization Options.
Payment Returns Features
Click here to view Payment Returns Features
Payment Returns Table
Locate individual payments in the main table on the Payment page. Individual payments are listed by row. The default view includes the following columns:
Payment Returns Table Column Name
Description
Name
The name of the customer.
TXN ID
The unique identifier for the transaction.
Merchant
The name of the merchant that processed the return.
Account
The merchant account identification number.
Amount
The dollar amount associated with the returned payment.
Created
The date that the return payment was created.
Return Code
The reason for the returned payment.
Payment Return Table Actions
The Payment Return table supports the following actions:
Access the Transaction Details page by clicking any information in an individual payment row.
Load additional payments to your Payment Returns Table by clicking SHOW MORE RESULTS at the bottom of the table.
Payment Returns Table Customization Options
You can customize your view using the options found at the top of the table. View the Table Search and Sort Instructions for instructions on customizing, sorting, or searching tables.
Expand the section below to view a complete list of the data that you can display on the Payment Return table:
Click here to view the Payment Returns Table customizations.
Transaction Data
TXN ID
Date Created
Created by
Date Modified
Modified by
Subscription
Type
Currency
Platform
Captured
Description
Tax
Amount
Status
Approved
Card
Refunded
Customer Data
Name
Address
City
Zip
State
Country
Phone
Email
ACH Return
ID
Date created
Created by
Date modified
Modified by
Code
Message
Related Pages
Click the links or items in the Payment Returns page to access any of the following pages:
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