Tokenization gives merchants the ability to securely save payment information. By tokenizing a customer's payment method, merchants can schedule future card-on-file (CoF) charges and create recurring payment plans. Tokens save the payment method while fully protecting the cardholder’s sensitive data, simplifying your PCI compliance requirements. Payrix Pro Tokens do not expire.
Payrix Pro provides the following resources for implementing tokenization and card-on-file/recurring payments:
Create a Customer
Merchants can tokenize a cardholder’s payment method data directly in the Portal on the Customers page.
To create a customer:
Access the Customers page on the left navigation panel.
Click Add Customer.
Enter the required customer first name, last name, and email.
(Optional) Enter the customer’s phone number, company name, and address.
Click Add.
Result: The new customer account enables the Merchant to tokenize their payment method and use it for future CoF transactions or recurring payments.
Note
Saving customer address information isn't required to create a token, but it's highly recommended to enhance successful recurring and card-on-file transactions.
Create a Customer Payment Token
After creating a Customer, you must tokenize their payment method to create CoF or recurring payment transactions.
To tokenize a customer payment method:
Access the Customers page on the left navigation panel.
Select the relevant Customer to open the Customer Profile page.
Click Payment Methods on the Customer Profile left menu.
Click Add Credit Card or Add Bank Account and enter the payment method details.
Click Add.
Result: The payment method is tokenized and attached to the applicable Customer for future CoF and recurring payment transactions.
Important!
Copy the new Token value generated for the customer payment method if you plan to create recurring payments in the same workflow.
Submit a Card-On-File (CoF) Payment Using a Token
After a customer’s payment method has been tokenized, it can also be used by Merchants to submit CoF transactions.
To submit a one-time CoF payment in the Portal, locate the customer’s profile page. Scroll to the bottom of the customer’s profile page and select Charge Customer. You will then have the option to select any of the customer’s existing tokens as the payment method, and then you will be prompted to enter the payment details (including the amount).
Access the Customers page on the left navigation panel.
Select the relevant Customer to open the Customer Profile page.
Click Charge Customer.
Note
When multiple tokens are saved for a customer, choose the payment method from a Payment Methods dialog to identify which one is being charged.
Enter the Amount and set the Transaction Type.
Click Process Payment.
Result: The customer tokenized payment method is charged in a one-time CoF transaction.
Set Up Recurring Payments
One of the key features of tokenizing a payment method is the ability for Merchants to use it to schedule recurring payments. This solution gives a Merchant the ability to charge their customer’s tokenized payment method in their desired amount and at their desired frequency. For example, Merchants can use recurring payments to charge their customers a monthly fee or for billing on a subscription-based business model.
Recurring payments can be set up directly in the Portal by creating a recurring payment plan and subscribing your desired customers to that plan.
Create Recurring Payments Plans
A plan dictates the amount and how often a recurring payment will be charged. Plans are not unique to a specific customer. Rather, multiple customers can be added to the same plan, and each will be charged the same amount at the intervals dictated in the plan.
To create a recurring payment plan:
Access the Recurring Payments page on the left navigation panel.
Access the Plans page from the Recurring Payments navigation panel dropdown.
Click Add Plan.
Enter the Amount, Plan Schedule, and Interval for the recurring payment.
Click Add.
Result: The Plan has been created for the recurring payment to determine how much and how frequently the customer token is charged. After creating a Plan, select it from the Plans page to access the Plan Details page, where a Subscription can be assigned for the recurring payment plan.
Create Subscriptions
After a plan dictating the recurring payment amount and frequency is created, customers can be added to the plan through subscriptions. Therefore, customers can be added or removed from a recurring payment plan without any changes being made to the actual plan. Simply adjust a customer’s subscription to make any changes.
After you create the plan, you are redirected to the Plans page to review existing recurring payment plans and add subscriptions linking customers and their payment tokens to the designated plan.
To set up a Subscription from the Plans page:
Select the relevant plan from to open the Plan Details page.
Click Add Subscription.
Click Create with Token.
Paste the Customer’s Token value in the Token field.
Click Add.
Result: The new subscription securely assigns the customer’s payment method to a recurring payment, enabling a seamless, PCI-compliant subscription for ongoing goods and services.