Use Case: Generate Reports in the Portal

You can generate different reports offered through the platform to help you better track your business activity, reconcile withdrawals, and verify your business’s income and cost, among other data. This tutorial will walk you through the steps to generate a new report from the options available to you.

Objective

Use the Portal to generate any report available to your entity.

Audience

Facilitators
Referrers
Merchants

Environment(s)

Portal (Production)

Prerequisites

Your Merchant, Referrer or Facilitator account must be fully boarded.
Live or test data must be processed through the platform to be available to report.

Warnings

Warnings will provide insight or advice to avoid issues related to risk, visibility, and overall product performance during this use case.

Warning: Not all reports offer a Quick Reports generation option. For reports that do not offer Quick Reports, the generation time may be up to several minutes based on your settings and filtering criteria.

Warning: Some reports for Referrers and Facilitators may become available through beta enablement offering. For access to these reports as they are offered, contact your Relationship Manager or Support.

Tips

Tips will provide suggestions to streamline or better prepare you to apply this use case tutorial.

Tip: If you create filters for a report that you will regularly generate, be sure to save it as a Template under the Templates dropdown available on the page to automatically recall your report filtering settings from the previously generated report.

Tip: Some Portal reports offer generation through Quick Reports, allowing faster load times with less recent data (up to 24 hours before the report generation). A checkbox is displayed to select whether or not to generate the report using “Quick Reports” or the Include all “up-to-date data” generation option, when available.

The report matrix shown on the Available Portal Reports page identifies which reports can use Quick Report generation option.

Tip: All of your previously generated reports for a limited time period will be available in the Report History page to be recalled at any time while available. Each report shown on this page will display an “Expiration Date” when it will no longer be available.

Additional Resources

See the tips below to help you get started.

See Available Portal Reports for a matrix of Reports available on the Portal, the applicable entity levels they’re available for, a brief description of each report, and its intended purpose.
See Reporting Values for a table displaying the descriptions of data shown on various reports. This can help more quickly identify the data on your reports.

Generate a Report

1: Access the Reports Page

Step 1: Click the PLUS icon next to Reports in the left-hand navigation panel to open a drop-down menu.
Step 2: Click Create Reports in the Reports drop-down menu to open the Reports page.
Step 3: Make sure the Generate Report tab is selected. This should be selected by default.

2: Select Your Report

Step 1: From the Select Report dropdown, select the Report you want to generate.
Step 2: In the Report Date dropdown, select the custom reporting date range or select a preset option.
Step 3: In the Templates dropdown, select a previously saved report template or create a new one from the parameters being set by clicking the “Add Template” button within.
Step 4: (Optional) In the Filter By dropdown, you can optionally add a filter for Users, Merchants, or Divisions.
Step 5: (Optional) Clicking the Advanced Filters link in the upper right will allow you to further filter the data displayed in the report by:
- Processing Platform - (VCore, Vantiv, or both) with status filters (“Created”, “Captured”, and “Settled”) with an option to include Blocked payment transactions; and,
- Payment Method - (AMEX, MasterCard, Visa, Discover, Debit, Personal Checking/Savings or Business Checking/Savings) with grouping (by “Merchant” or “Division”) and an option to include Failed payment transactions.

Result: The type of report, filters, and other criteria have been applied and your report is ready to be generated.

3: Generate your Report

Step 1: Click the Generate Report button to begin generating the Report and complete the process.

Result: The selected report data will be displayed on the same page and available for download in CSV and XLS format to easily import into your account software.

Next Steps

Once you’ve become familiar with the report generation process, review the following use case guides for specific actions that can be taken using different reports:

Retrieve Active Merchant Account Balances: Generate a report to review all active Merchant account balances using the Retrieve Active Merchant Account Balances use case.
Verify Transaction Activity with the Transaction Details Report: Review and verify the details of transaction activity in your portfolio using the Verify Transaction Activity with the Transaction Details Report use case.
Schedule Reports for Regular Email Delivery: Set up your favorite Quick Reports to be generated and sent to your email regularly using the Schedule Reports for Regular Email Delivery use case.
Reconcile Disbursements with a Disbursement Summary Report: Reconcile your account payouts under Net Billing using the Reconcile Disbursements with a Disbursement Summary Report use case.
Reconcile Negative Disbursements with a Disbursement Summary Report: Reconcile your account charges under Net Billing using the Reconcile Negative Disbursements with a Disbursement Summary Report use case.
Generate a Monthly Transactions Report: Get detailed transaction activity for your business using the use Generate a Monthly Transactions Report case.
Balance Daily Disbursements: Use the Disbursment Summary Report to balance your daily disbursements on Daily Statement Billing using the Balance Daily Disbursements use case.
Create a Granular Balance Details Report: Create a consolidated view of the Balance Details Report and Statement Details Report for Merchants on Daily Statement (Gross) Billing using the Create a Granular Balance Details Report use case.
Create a Statement Billing Details Report: Create a consolidated view of the Disbursement Summary Report and Statement Details Report for Merchants on Monthly Statement (Gross) Billing using the Create a Statement Billing Details Report use case.
Create a Net Billing Details Report: Create a consolidated view of the Disbursement Summary Report and Balance Details Report on Net Billing using the Create a Net Billing Details Report use case.

Conclusion

When the Report has finished being generated, you can use the data in a variety of ways to help improve your business or just for metrics tracking.

The report will also be made available under the Report History page until the expiration date that is displayed on the page.