You can generate different reports offered through the platform to help you better track your business activity, reconcile withdrawals, and verify your business’s income and cost, among other data. This tutorial shows you how to generate a new report from the options available to you.
Audience: Partner, Merchant
Generate a Report
Complete all steps in the following sections to generate any report available to your entity.
Note
Some reports for partners might become available through a beta enablement offering. For access to these reports as they are offered, contact your Partner Experience Manager.
Prerequisites
Before attempting this tutorial, you must:
Meet the general prerequisites described in Get Started with Use Case Tutorials.
Have live data processed through the platform to be available for reporting.
Access the Reports Page
Select Reports under Admin in the left navigation panel.
Make sure the Standard Reports tab is selected. This should be selected by default.
Select Your Report
From the Select Report dropdown list, select the report you want to generate.
Tip
Some portal reports offer generation through Quick Reports, allowing faster load times with less recent data (up to 24 hours before the report generation). A checkbox is displayed to select whether to generate the report using Quick Reports or the Include all up-to-date data generation option, when available.
The report matrix at Available Portal Reports identifies which reports can use Quick Report generation option.
In the Report Date dropdown list, select the custom reporting date range or select a preset option.
In the Templates dropdown list, select a previously saved report template or create a new one from the parameters being set by clicking Add Template.
(Optional) In the Filter By dropdown list, add a filter for Users or merchants.
(Optional) Click Advanced Filters in the upper right to further filter the data displayed in the report. The available filters depend on the type of report you’re generating. For example, you can filter some reports by the following:
Processing Platform: VCore, Vantiv, or both with status filters (Created, Captured, and Settled) with an option to include Blocked payment transactions
Payment Methods: Amex, Mastercard, Visa, Discover, Debit, Personal Checking, Personal Savings, Business Checking, or Business Savings with grouping (by merchant) and an option to include Failed payment transactions
Tip
If you create filters for a report that you will regularly generate, be sure to save it as a template under the Templates dropdown available on the page to automatically apply your report filtering settings from the previously generated report.
Generate your Report
Click Generate Report to begin generating the report and complete the process.
The selected report data will be displayed on the same page and available for download in CSV and XLS format to import into your account software. The report will also be available on the Report History page until the expiration date displayed on the page.
Result: When the report has finished being generated, you can use the data in a variety of ways to help improve your business or just for metrics tracking. See Reporting Values for a table displaying the descriptions of data shown on various reports.
Next Steps
When you’re familiar with the report generation process, review the following guides for additional actions using different reports:
Retrieve Active Merchant Account Balances: Generate a report to review all active merchant account balances.
Verify Transaction Activity with the Transaction Details Report: Review and verify the details of transaction activity in your portfolio.
Schedule Reports for Regular Email Delivery: Set up your favorite Quick Reports to be generated and sent to your email regularly.
Reconcile Disbursements with a Disbursement Summary Report: Reconcile your account payouts under Net Billing.
Reconcile Negative Disbursements with a Disbursement Summary Report: Reconcile your account charges under Net Billing.
Generate a Monthly Transactions Report: Get detailed transaction activity for your business.
Balance Daily Disbursements: Use the Disbursement Summary Report to balance your daily disbursements on Daily Statement Billing.
Create a Granular Balance Details Report: Create a consolidated view of the Balance Details Report and Statement Details Report for merchants on Daily Statement (Gross) Billing.
Create a Statement Billing Details Report: Create a consolidated view of the Disbursement Summary Report and Statement Details Report for Merchants on Monthly Statement (Gross) Billing.
Create a Net Billing Details Report: Create a consolidated view of the Disbursement Summary Report and Balance Details Report on Net Billing.