Use Case: Set Up a Custom Platform Fee
You can charge Merchants a recurring fee for accessing your platform by setting up a platform service fee. This tutorial will walk you through the steps to create a new custom platform fee for an individual Merchant or a group of Merchants.
![Screenshot 2024-01-09 160812 uc fee 1.png](../__attachments/23618651634/Screenshot%202024-01-09%20160812%20uc%20fee%201.png?inst-v=0ddc2d53-a548-4624-9646-d52b510a0ee7)
Partial view of the Fees tab in the Merchant profile.
Objective
Create and customize a new fee that automatically charges an individual Merchant or group of Merchants for using the platform.
Audience
Facilitators
Referrers
Environment
Portal (Sandbox)
Portal (Production)
Prerequisites
Prerequisites:
You must have a fully boarded Payrix account to perform any of the actions described in the use case guides.
Make sure you’re familiar with the following terms and information:
Fee Types - The different categories of fees that can be created and charged.
Fee Structure - Overview of the basic layout for a Fee configuration.
Fee Schedules - Available time or event-based triggers used to initiate a Fee charge.
Fee Rules - Options to further refine the criteria of the Fee Schedule.
Fee Modifiers - Options to redirect the Fee collection flow and who will pay the Fee.
Fee Collection Process - Overview of how Fee payments are collected and where they can be found.
Warnings
Warnings will provide insight or advice to avoid risk, visibility, and overall product performance issues during this use case.
Warning: You must notify any existing Merchants before you apply a new platform fee to their account. By including the fee in your terms and conditions, Merchants accept the costs as a monthly fee schedule, eliminating the need for a third-party billing solution.
Tips
Tips will provide suggestions to streamline or better prepare you to apply this use case tutorial.
Tip: If you’re unsure of how much to charge for a specific fee type, refer to the Visa and MasterCard card brand network guidelines.
Additional Resources
For more information about fees and your account, see the Fee Management page.
Set Up a Custom Platform Fee
Set Up a Custom Platform for a Group of Merchants
Set Up a Custom Platform Fee for an Individual Merchant
Next Steps
Once the new fee is added, review the following use case guides for additional information on related topics:
Set Up Transaction Fees: Set up transaction fees for a Merchant account or group using the Set Up Transaction Fees use case.
Enable Transaction Event Alerts: Create an email alert that will trigger when a transaction is created or updated by you or one of your users using the Enable Transaction Event Alerts use case.
Conclusion
Once the fee is created, it will automatically charge any Merchants at regularly scheduled intervals.
References
Click the links or items below to access any of the following pages:
Groups page [Referrer][Facilitator]
Group Profile page [Referrer][Facilitator]
Fees menu [Referrer][Facilitator]
Merchants page [Referrer][Facilitator]
Merchant Profile page [Referrer][Facilitator]