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Use Case: Set Up a Custom Platform Fee
You can charge Merchants a recurring fee for accessing your platform by setting up a platform service fee. This tutorial walks you through the steps to create a new custom platform fee for an individual Merchant or a group of Merchants.
Partial view of the Fees tab in the Merchant profile.
Objective
Create and customize a new fee that automatically charges an individual Merchant or group of Merchants for using the platform.
Audience
Facilitators
Referrers
Environment
Portal (Sandbox)
Portal (Production)
Prerequisites
Prerequisites:
You must have a fully boarded Payrix account to perform any of the actions described in the use case guides.
Make sure you’re familiar with the following terms and information:
Fee Types: The different categories of fees that can be created and charged
Fee Structure: Overview of the basic layout for a fee configuration
Fee Schedules: Available time-based or event-based triggers used to initiate a fee charge
Fee Rules: Options to further refine the criteria of the fee schedule
Fee Modifiers: Options to redirect the fee collection flow and who will pay the fee
Fee Collection Process: Overview of how fee payments are collected and where they can be found
Warnings
Warning: You must notify any existing Merchants before you apply a new platform fee to their account. By including the fee in your terms and conditions, Merchants accept the costs as a monthly fee schedule, eliminating the need for a third-party billing solution.
Tips
Tip: If you’re unsure of how much to charge for a specific fee type, refer to the Visa and MasterCard card brand network guidelines.
Additional Resources
For more information about fees and your account, see Fee Management.
Set Up a Custom Platform Fee
Set Up a Custom Platform for a Group of Merchants
1. Open the Group Profile
Click GROUPS in the left navigation panel to open the Groups page.
Locate the group in the table and select any information in the table row to open the Group Profile page.
2. Add a Fee to the Group Profile
Click FEES in the list of tabs on the left side of the page.
Click ADD FEE in the upper-right corner of the page to open the Add Fee lightbox on the page.
Click the When to Schedule Fee drop-down menu and choose from the following:
Months (recommended)
Days
Weeks
Years
Single
Enter the charge frequency in the Every How Many Monthly field. A value of 1 is recommended.
Click the How Much is the Fee drop-down menu and then select ACTUAL.
Enter the fee as a dollar amount in the Amount field.
Tip: Using today’s date as the Fee Start Date is recommended to make the fee effective immediately.
The start date default setting in the Add Fee lightbox will use today’s date. If you need to change or reset the fee start date, click on the CALENDAR icon under the Fee Start Date section and select the start date.
(Optional) Enter a name for the new fee in the Fee Name field. This helps to identify your fee when viewing the portal.
(Optional) Click ADVANCED OPTIONS to open the Advanced section, where you can add a charging entity, collection information, or conditional rules for the fee.
Click ADD to finish setup.
Result: The fee is now visible in the group profile fees tab, and will trigger at the scheduled interval to charge any Merchant associated with the group.
Set Up a Custom Platform Fee for an Individual Merchant
1. Open the Merchant Profile
Click MERCHANTS in the left navigation panel to open the Merchants page.
Locate the Merchant in the table and select any information in the table row to open the Merchant Profile page.
2. Add a Fee to the Merchant Profile
Click FEES in the list of tabs on the left side of the page.
Click ADD FEE in the upper-right corner of the page to open the Add Fee lightbox on the page.
Click the When to Trigger the Fee drop-down menu and choose from the following:
Months (recommended)
Days
Weeks
Years
Single
Enter the charge frequency in the Every How Many Monthly field. A value of 1 is recommended.
Click the How Much is the Fee drop-down menu and then select ACTUAL.
Enter the fee as a dollar amount in the Amount field.
Tip: Using today’s date as the Fee Start Date is recommended to make the fee effective immediately.
The start date default setting in the Add Fee lightbox will use today’s date. If you need to change or reset the fee start date, click on the CALENDAR icon under the Fee Start Date section and select the start date.
(Optional) Enter a name for the new fee in the Fee Name field. This helps to identify your fee when viewing the portal.
(Optional) Click ADVANCED OPTIONS to open the Advanced section, where you can add a charging entity, collection information, or conditional rules for the fee.
Click ADD to finish setup.
Result: The fee is now visible in the Merchant profile fees tab, and will trigger at the scheduled interval to charge that Merchant.
Next Steps
After adding the new fee, review the following use case guides for additional information on related topics:
Set Up Transaction Fees: Set up transaction fees for a Merchant account or group.
Enable Transaction Event Alerts: Create an email alert that triggers when a transaction is created or updated by you or one of your users.
Conclusion
After the fee is created, it will automatically charge any Merchants at regularly scheduled intervals.
References
Click the links or items below to access any of the following pages:
Groups page [Referrer][Facilitator]
Group Profile page [Referrer][Facilitator]
Fees menu [Referrer][Facilitator]
Merchants page [Referrer][Facilitator]
Merchant Profile page [Referrer][Facilitator]