Use Case: Set up a Merchant Boarding Fee

You can set up fees for first-time Merchant boarding to their platform. Referrers can assess a one-time platform boarding fee to Merchants, or Facilitators can assess Referrers a fee each time they board a new Merchant to help cover the costs of underwriting and third-party risk analysis. This tutorial will walk you through the steps to create a new Merchant boarding fee.

Objective

Create a new fee that will trigger each time a new Merchant successfully boards the platform.

Audience

Facilitators
Referrers

Environment

Portal (Sandbox)
Portal (Production)

Prerequisites

Prerequisites:

You must have a fully boarded Payrix account to perform any of the actions described in the use case guides.
Make sure you’re familiar with the following terms and information:
- Fee Types - The different categories of fees that can be created and charged.
- Fee Structure - Overview of the basic layout for a Fee configuration.
  - Fee Schedules - Available time or event-based triggers used to initiate a Fee charge.
  - Fee Rules - Options to further refine the criteria of the Fee Schedule.
  - Fee Modifiers - Options to redirect the Fee collection flow and who will pay the Fee.
  - Fee Collection Process - Overview of how Fee payments are collected and where they can be found.

Warnings

Warnings will provide insight or advice to avoid risk, visibility, and overall product performance issues during this use case.

Warning: Be sure to include any one-time boarding fees in your terms and conditions and clearly communicated to Merchants boarding under your platform. Always refer to local and regional law to ensure compliance here.

Tips

Tips will provide suggestions to streamline or better prepare you to apply this use case tutorial.

Tip: As a Facilitator, you can enable the “Deduct this fee from another entity” feature in the Advanced Options section of the Add Fee lightbox to charge specific Referrers each time a Merchant boards their platform instead of the Merchant directly.

Additional Resources

For more information about fees and your account, see the Fee Management page.

Set Up Merchant Boarding Fees

Set Up a One-Time Boarding Fee for a Merchant Group.

Click here to set up a fee for a group of Merchants.

1. Open the Group Profile

Step 1: Click GROUPS in the left-hand navigation panel to open the Groups page.
Step 2: Locate the group in the table and click on any information in the table row to open the Group Profile page.

2. Add a new Boarding Fee

Step 1: Click FEES in the list of tabs on the left-hand side of the page.
Step 2: Click the ADD FEE button in the upper right-hand corner of the page to open the Add Fee lightbox on the page.
Step 3: Click the When to Trigger Fee drop-down menu and choose BOARD.
Step 4: Click the How Much is the Fee drop-down menu and select ACTUAL.
Step 5: Enter the fee in the Amount field in standard dollar format ($0.00).
Step 6 (Optional): Click ADVANCED OPTIONS to open the Advanced section, where you can add a charging entity, collection information, or conditional rules for the fee.

Step 7: Click ADD to finish set up.

Result: The fee is now visible in the Group profile fees tab and will trigger when a new Merchant successfully Boards the platform.

Set Up a One-Time Boarding Fee for an Individual Merchant

Click here to set up a fee for an individual Merchant.

1. Open the Merchant Profile

Step 1: Click MERCHANTS in the left-hand navigation panel to open the Merchants page.
Step 2: Locate the Merchant in the table and click on any information in the table row to open the Merchant Profile page.

2. Add a new Boarding Fee

Step 1: Click FEES in the list of tabs on the left-hand side of the page.
Step 2: Click the ADD FEE button in the upper right-hand corner of the page to open the Add Fee lightbox on the page.
Step 3: Click the When to Trigger Fee drop-down menu and choose BOARD.
Step 4: Click the How Much is the Fee drop-down menu and select ACTUAL.
Step 5: Enter the fee in the Amount field in standard dollar format ($0.00).
Step 6 (Optional): Click ADVANCED OPTIONS to open the Advanced section, where you can add a charging entity, collection information, or conditional rules for the fee.

Step 7: Click ADD to finish set up.

Result: The fee is now visible in the Merchant profile fees tab and will trigger when a new Merchant successfully Boards the platform.

Next Steps

Once the account is verified and approved, review the following guides for managing accounts and payouts:

Set Up A Transaction Fee: Set up a payment processing transaction fee for a Merchant account or group using the Set Up Transaction Fees use case.
Enable Merchant Boarding Event Alerts: Create an email alert that will trigger when a Merchant has successfully boarded your platform by you or one of your users using the Enable Merchant Boarding Alerts use case.

Conclusion

Once the Merchant boarding fee has been set up, new Merchants that successfully board under your platform offering will automatically be assessed a one-time fee for initial access to your payment acceptance offerings.

References

Click the links or items below to access any of the following pages:

Groups page [Referrer][Facilitator]
Group Profile page [Referrer][Facilitator]
Fees menu [Referrer][Facilitator]
Merchants page [Referrer][Facilitator]
Merchant Profile page [Referrer][Facilitator]
Fee Management
Set Up Transaction Fees
Enable Merchant Boarding Alerts