Notice
This article describes features that are in beta and enabled for a limited set of users. Functionality, availability, and documentation might change as we continue to improve the feature.
To discuss enabling this beta feature for your implementation, contact your Partner Experience Manager.
You can access the Financial Reports page to download financial reports. These reports provide data related to your transactions, billing, revenue, funding, and chargebacks.
The following sections describe the reports available for download and the process to generate them. Each report has a configurable reporting period and is available as a CSV file.
Available Reports
The following table describes the available financial reports in the order that they’re listed for selection:
Note
Reports do not reflect data in real time. If you’re generating reports on a daily basis, we recommend setting the reporting period to the previous day.
Report | Description | Recommended Generation Frequency |
|---|---|---|
View details on all your transactions that were submitted during a defined time period. | Daily, monthly | |
View a summary of your settled transactions by transaction date. | Daily, monthly | |
View a summary of your unsettled transactions by transaction date. | Daily, monthly | |
View a breakdown of the fees charged against all your transactions, along with your net revenue for each transaction. | Daily, monthly | |
View a summary of the fees charged against your transactions by billing date. | Daily, monthly | |
View a summary of your funding, based on your transactions and associated charges, by funding date. | Daily, weekly, monthly | |
View details on all chargebacks that were submitted during a defined time period. | Daily, monthly | |
View a summary of chargebacks by submission date. | Daily, monthly |
Generate a Report
To generate and download a financial report:
Under Admin in the left navigation panel, select Reports then Financial Reports.
Select a report that you want to generate.
Configure the report:
Select the reporting period.
Select the merchant whose data you want to access.
If you have multiple merchant IDs associated with your account, you can use the Filter By dropdown menu to select specific merchant IDs or include all merchant IDs in the report.
Click Generate Report.
Click CSV to download the report as a CSV file. You can also access the Report History page to download the report.
Schedule a Financial Report
If you generate financial reports on a regular basis, you can schedule them for automatic generation instead of manually generating each report. Scheduled reports can run daily, weekly, or monthly.
Each recipient that you specify for the scheduled report receives an email notification when a new report is ready for download as a CSV file. If the file size is 10 MB or less, the report is attached to the email. If the file size exceeds 10 MB, the email notifies the recipient that the report is available for download on the Report History page.
To schedule a financial report:
Under Admin in the left navigation panel, select Reports then Financial Reports.
Select the Schedule Report tab.
Click Schedule Report.
Select the report that you want to schedule.
Select the reporting frequency from the Schedule dropdown menu:
Daily: Generates a report every day containing data from the previous day.
Weekly: Generates a report once a week containing data from the previous calendar week.
Monthly: Generates a report once a month containing data from the previous calendar month.
Select the start date and time (based on Eastern Time) for the reporting schedule, then click Save.
Enter the email addresses that should receive the scheduled reports. Enter a comma or press Enter to separate each email address.
If you have multiple merchant IDs associated with your account, select the merchants whose data you want to include in the report.
Click Confirm to schedule the report.
Click Confirm in the schedule confirmation dialog.
The page displays the details of your scheduled report. You can click the More Options icon to edit or delete the schedule at any time.