Merchant Balance Details (R)
This topic describes the following pages:
Merchant Balance Details
Merchant Entry Details
Merchant Balance Details (R)
The Balance Details page contains information about your Merchant’s total account balance and a list of account balance entries contributing to the total balance.
To access to the Merchant Balance Details page:
Select Merchants under Management in the left navigation panel.
Select the Merchant whose balance details you want to view.
Select the Account Balance card.
The following sections describe the features of the Merchant Balance Details page.
Balance Details Information Banner
The Balance Details information banner contains an overview of your Merchant’s account balance, including the Total, Reserved, Pending, and Account Balance. The information banner is located at the top of the Balance Details page. Click REFRESH in the upper-right corner of the page to view your Merchant’s most recent balance details.
Balance Entries Table
The Entries table contains a list of all balance entries associated with your Merchant’s account balance. Individual entries are listed by row. The following table describes the columns in the Entries table:
Entries Table Column Name | Description |
|---|---|
ID | The entry ID number. All entries in the table are listed in descending order by ID. |
Date and Time | The date and time that the entry was created. |
Event | The type of transaction event associated with the balance entry. |
Total | The total dollar amount of the transaction associated with the balance entry. |
You can customize your view of the Entries table using the options at the top of the table.
View Additional Balance Entry Information
You can view additional information about a balance entry with the following actions:
Expand an entry row in the Entries table by selecting that row. See Adjust the Data Displayed for instructions on how to customize the data displayed in the expanded row.
Select any information in a table row to view the Entry Details page for that item.
Search the Balance Entries Table
To narrow the balance entries in the table to only those that match a specific entry or group of entries, use the search and filter functions located in the upper-right corner of the table:
(Optional) Filter your search to one or more types of balance entry data:
Click Filters to display a list of search parameters.
Select the parameters that you want to search by. To find a parameter, you can enter the data type in the search box above the list of search parameters.
In the search box above the table, enter your search term and press Enter.
Filter the Table by Processed, Pending, or Statement
View a single category of transaction by choosing one of the three buttons above the table: Processed, Pending, or Statement. The table will repopulate to show only entries relevant to the category selected.
Merchant Entry Details (R)
The Merchant Entry Details page contains information for a specific entry found in the Merchant Balance Details page.
To access the Entry Details page for a balance entry:
Access the Merchant Balance Details page:
Select Merchants under Management in the left navigation panel.
Select the Merchant whose balance details you want to view.
Select the Account Balance card.
In the Entries table, select any information in the row for the balance entry.
The following sections describe the features of the Merchant Entry Details page.
Entry Details Form
The Entry Details form includes the information about a specific entry and its associated transaction. The following table describes each field in the form:
Entry Details Form Field Name | Description |
|---|---|
ID | The entry ID number. |
Created | The date that the entry was created. |
Entity | The entity associated with the balance entry: Referrer, Merchant, or other. |
Opposing Entry | The identifier of the entry that this entry was created based on. |
Amount | The dollar amount of the transaction associated with the balance entry. |
Description | The description of the transaction event associated with the balance entry. |
Currency | The type of currency associated with the transaction. |
Event ID | The transaction event number. |
Event | The type of transaction event associated with the balance entry. |
Transaction | The transaction ID number. |
From Entity Name | The name of the entity that created the entry. |
From Entity ID | The ID of the entity that created the entry. |
Dispute | The dispute ID associated with the entry, if the associated transaction was disputed. |
Disbursement | The dollar amount of any disbursement associated with the entry. |
Refund | The dollar amount of any refund associated with the entry. |
Fee | The dollar amount of any fee associated with the entry. |
Entry Details Form Actions
Click the Clipboard icon to copy associated information from the ID or Event ID category.
Related Pages
Click the links on the page to access any of the following pages: